Opportunity:We currently have a great opportunity for a Billing Specialist in our New York, Los Angeles, Boston, Tampa, San Diego or Orange County office. This position will process a large volume of bills on a monthly basis. Bills will need to be processed accurately and timely in accordance with billing professional instructions, client guidelines, and billing department policies and procedures.
Essential Job Functions:- Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing, flat fee arrangements and multiple discounts by matter for client-level bills.
- Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements.
- Monitor select matter billings against budgets to track and alert of potential overage/deficit.
- Create and maintain accurate and up-to-date client and/or billing professional specific billing instructions.
- Review client and matter setup for accuracy and consistency.
- Review and edit pre-bills according to billing professional instructions and compliant with client billing guidelines
- Submit invoices electronically, monitor and promptly resolve reduction and appeals.
- Communicate effectively with billing professionals, assistants, and clients to solve problems that arise during the billing process to ensure that bills are mailed timely.
- Escalate to the Billing Supervisor, if necessary, clearly articulating the issue and possible solutions.
- Actively listen to issues raised by billing professionals and offer suggestions to the Billing Supervisor on process changes that address the issues.
- Clearly articulate Firm's billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants.
- Monitor carry forwards and write-offs and alert Billing Supervisor of problems.
- Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs.
- Troubleshoot with Collections to resolve billing issues resulting in payment problems.
- Create billing schedules and bill and payment analyses as required.
- Assist with special billing projects as needed.
Qualifications:- Must have a minimum of two years of legal billing experience.
- Bachelor's degree strongly preferred.
- Knowledge of billing systems such as Aderant required.
- Experience with e-billing.
- Self-starter who proactively focuses on providing excellent and responsive client service.
- Quickly grasps processes and procedures and applies them to everyday tasks.
- Prioritizes and organizes workflow to complete tasks in a timely manner.
- Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions.
- Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines.
- Communicates effectively with all levels of the organization both verbally and in writing.
- Works well under pressure and stays focused on accomplishing the task.
- Exercises good judgment.
- Works well both independently as well as part of a team.
- Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages.
- Excellent spelling and grammar skills.
- Demonstrated proficiency with Word and Excel.
- Strong attention to detail and ability to follow instructions accurately.
The base annual pay range for this role is between $75,000-$95,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered.
