Billing Lead

Cyxtera

$75K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of billing or accounting experience in a leadership role.
  • Strong mathematical proficiency and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office and NetSuite or similar software.
  • Solid understanding of billing policies and procedures.

Responsibilities

  • Lead the billing operations for both domestic and international entities.
  • Design and implement effective billing processes across various markets.
  • Review client contracts for compliance and billing accuracy.
  • Coordinate with the billing team to ensure timely monthly close processes.
  • Resolve customer inquiries related to billing issues.
  • Collaborate with account managers and finance for contract advisement.
  • Support audit compliance and internal controls.

Benefits

  • Professional development opportunities.
  • Collaborative and supportive work environment.
  • Flexible work hours for better work-life balance.
  • Health and wellness programs available.
Full Job Description
POSITION DESCRIPTION
Job Title: Billing Lead

Summary/Objective The Billing Lead is responsible for leading and planning the billing
operations for the domestic and international entities. The individual is responsible for
designing, implementing and enforcing policies and procedures, as well as streamlining
effective billing processes across multiple markets.
Essential Functions
• Excellent verbal and written communication skills.
• Extremely accurate math and accounting skills.
• Strong leadership skills.
• Excellent organizational skills and attention to detail. Excellent time management skills
with a proven ability to meet deadlines.
• Knowledge of organizational procedures.
• Proficient with Microsoft Office Suite or related software, and NetSuite
Responsibility
• Perform duties relevant to the contract to cash revenue cycle, including but not limited
to billing, contract review, subscription management, and usage billing data
management (CEC, Metered Power, Remote Hands, Zadara, Physical Storage)
• Review and evaluate client contracts for compliance with internal policies (terms) .
• Coordinate with billing team, which includes the execution of monthly close, ensuring
accurate results are delivered on time for reporting
• Review and interpret the terms and conditions of revenue contracts and be able to
confirm the validity and accuracy of associated billing.
• Receive inbound billing-related customer quires and resolve any issues that may
arise.
• Collaborate with account managers, operations, and finance to serve as a
value-added advisor in the context of client contracts from a
business/finance/accounting perspective.
• Execute billing and assist collections to maximum cash flows.
• Support audit processes and ensure compliance with internal
• controls.
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Competencies
• Leadership, Integrity/ethics, Analytic intelligence, Strategic vision, Financial
Management, Customer Services, Communications skills, Authenticity, Business
Acumen, and Time management.

This employer will not sponsor visas for this role.

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