Intact Financial Corporation

Bilingual Senior Consultant, Human Resources (Employee Relations)

Intact Financial Corporation$94K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Industrial Relations, Human Resources Management, or related field.
  • Minimum 5 years experience in Human Resources with strong employee relations experience.
  • Bilingualism (French/English) is required.
  • CHRP designation and workplace mediation or investigation certification preferred.
  • Excellent communication skills and ability to develop presentations.
  • Strong critical thinking skills and experience in data analysis.
  • Exceptional relationship-building skills with stakeholders.

Responsibilities

  • Develop relationships to become a key resource for the HR community.
  • Collaborate to implement tools and templates for Employee Relations.
  • Partner with Health & Safety team to improve hybrid workplace practices.
  • Implement workplace harassment prevention strategies organization-wide.
  • Conduct investigations and support resolution of workplace conflicts.
  • Elevate training on workplace respect for all employees nationwide.
  • Ensure alignment of practices with industry best practices.

Benefits

  • Opportunity to work in a dynamic and growing team.
  • Involvement in the development of innovative practices and policies.
  • Engagement with various stakeholders to enhance HR operations.
  • Support for advancing workplace health and safety initiatives.
  • Participation in organizational training programs for workplace respect.
  • Opportunity to contribute to the evolution of employee relations best practices.
Full Job Description
Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)


Salary range (but not limited to):
94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are seeking a dynamic BilingualSenior Human Resources Consultant to join our new Employee Relations Centre of Expertise. In this role, you will participate in the development of cutting-edge practices and recommendation to enhance the Respect in the Workplace Program and policy. Your expertise in investigations and mediation will ensure the effective governance and continuous improvement of our Respect in the Workplace program. You will also partner closely with the Sr HRBP Employee Relations and our Health & Safety partners and various stakeholders across HR and the organization to design and implement employee relations best practices, resources, and tools to support our HR community. You will support and take part of key initiatives to evolve and support the company in our efforts to ensure a healthy and safe workplace in a hybrid work environment.

What you'll do here:

Employee Relations and Health & Safety
  • Develop excellent relationships with HR to become a key resource, advisor and expert for the HR community on employee relations and complex respect in the workplace issues.
  • Collaborate with various centers of expertise to develop and implement tools, standards, and templates designed to support operational HR teams with respect to Employee Relations.
  • Partner with the IFC Health & Safety team to strengthen the hybrid health & safety practices and process across our Canadian operations.
  • Further the advancement of our domestic violence policy & process management; in addition to evolving our training and awareness protocol.
  • Collaborate with our mental health team on the psychological health and safety support for employees, sharing and aligning on organizational best practices.


Respect in the Workplace and Investigations
  • Participate in the implementation of workplace harassment prevention strategies across all levels of our organization.
  • Conduct workplace investigations and support HR, leaders and employees in successful resolution of workplace issues and conflicts.
  • Elevate organizational training on workplace respect for all employees nationwide.
  • Support the development and deployment of advanced training for HR professionals on respect in the workplace, conflict resolution, and mediation best practices.
  • Collaborate with departments such as corporate communications, legal, HR, compliance, and IT to ensure seamless program implementation.


Best Practice Alignment and COE Enhancement
  • Ensure our practices related to Employee Relations, Respect in the Workplace and Health & Safety align with industry and market best practices and propose relevant improvements.
  • Utilize market research and data analysis to anticipate needs and craft proactive strategies for the Employee Relations COE.
  • Conduct gap analyses and assess operational needs to propose alignments and solution to enhance the efficiency of HR processes and support our Canadian operations.
  • Analyze global trends and prepare quarterly executive summaries and ad hoc reporting.
  • Enhance our internal dashboard and reporting KPIs to reflect the latest industry standards.
  • Leverage best practices with respect to psycho-social risk prevention.


What you bring to the table:
  • A university degree in Industrial Relations, Human Resources Management, or a related field.
  • Minimum of 5 years of experience in Human Resources with strong employee relations experience.
  • Strategic focus, autonomy, and exceptional organizational skills.
  • High capacity for managing stress and navigating ambiguity with motivation to bring clarity and confidence.
  • Adaptability to a continuously evolving environment.
  • Excellent communication and collaboration skills with the ability to develop and deliver presentations.
  • Critical thinking skills with a keen eye for detail and experience in trend and data analysis.
  • Exceptional influencing and relationship-building skills with different level of managements and a variety of stakeholders.
  • Demonstrated ability to display curiosity and a willingness to challenge the status quo.
  • CHRP designation and Workplace mediation or investigation certification preferred.
  • For all candidates across Canada : Bilingualism (French / English) is required considering the need to interact on a regular basis with colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada.


#LI-hybrid
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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