Bilingual Project Manager, Defined Benefit Software Implementation (remote)

LifeWorks, Inc. • $80K — $110K *
US-AnywhereRemote in Montreal, QC
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Fluency in French and English, both spoken and written
  • Proven experience in leading end-to-end software implementation projects and data migrations
  • Project Management Professional (PMP) certification backed by successful project execution
  • Strong communication skills for facilitating meetings and preparing documentation
  • Strong organizational skills with the ability to juggle multiple priorities
  • Proficiency in project management tools like Azure DevOps, MS Project, Jira, or Smartsheet
  • Experience in utilizing AI tools for enhancing productivity and project coordination

Responsibilities

  • Support project delivery by coordinating plans and activities under senior project guidance
  • Manage cross-functional project tasks involving Configuration, Data, QA, Product, and Development teams
  • Maintain comprehensive project documentation, including action logs and milestone trackers
  • Facilitate project meetings and document decisions and actions
  • Identify risks and issues early and support escalation processes as needed
  • Prepare client-facing status updates and maintain ongoing communications
  • Adhere to PMO governance and contribute to process improvement initiatives

Benefits

  • Work from home with occasional travel for client interactions
  • Growth opportunities in complex project leadership and technology modernization
  • Exposure to innovative software and AI tools in project management
  • Collaborative and dynamic work environment across North America
  • Opportunity to influence project success through strong stakeholder management
Full Job Description
Join the TELUS Health's as a Project Manager at the heart of a strategic modernization program for our retirement and benefits administration systems—a large-scale initiative that includes complex software implementations and data migrations for large scale business clients.

You'll manage these projects end-to-end, navigating a matrix structure where you'll collaborate with QA, development, and business analysis teams dispersed across the United States and Canada. This requires strong stakeholder management skills, the ability to build influence through credibility and relationships, and comfort navigating competing organizational priorities.

This is the perfect opportunity if you're seeking growth in complex project leadership, exposure to technology modernization, and a role where your software implementation expertise is truly valued.

Occasional travels are required for client demos, project launches, and high priority escalations, while working 100% from home the rest of the time.
What You’ll Do
  • Support project delivery by coordinating plans, milestones, dependencies, and team activities under the guidance of senior project leadership
  • Coordinate project activities across cross-functional teams including Configuration, Data, QA, Product, and Development
  • Maintain detailed project plans, action logs, RAID logs, milestone trackers, and status materials to support accurate and timely reporting
  • Facilitate working sessions and project team meetings; document decisions, actions, owners, and follow-ups
  • Identify risks, issues, and dependencies early; support mitigation planning and escalate items that require senior attention
  • Prepare and support client-facing status updates, deliverable tracking, meeting materials, and follow-up communications
  • Ensure adherence to PMO standards, templates, and governance processes
  • Contribute to continuous improvement through lessons learned and project feedback
  • Apply modern delivery practices, including Agile, DevOps, and CI/CD concepts, to support team planning and execution.
  • Use AI tools to improve personal productivity and day-to-day project coordination, including drafting meeting notes, action summaries, status inputs, and follow-up communications.
  • Support AI-assisted delivery practices by helping maintain accurate project data, dependency inputs, RAID updates, and release readiness information
  • Contribute ideas to improve delivery processes and team effectiveness
What You BringTechnical Skills
  • Complete fluency in both French and English, spoken and written
  • Demonstrated ability to lead end-to-end software implementation projects, data migrations, system conversions, formula development, and form customization from start to finish
  • Project Management Professional (PMP) certification validated by concrete project accomplishments, solid references, and evidence of managing complex projects
  • Strong written and verbal communication skills and the ability to facilitate meetings, prepare project documentation, and communicate with clients and internal stakeholders in both languages
  • Strong organizational and coordination skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with project tools (Azure DevOps, MS Project, Jira, Smartsheet, or similar)
  • Practical experience using generative AI, copilots, or automation tools to improve individual productivity, documentation quality, project tracking, and routine reporting
  • Availability to travel occasionally for client demos, project launches, and escalations management across the United States and Canada
Assets
  • Knowledge of Agile principles, DevOps concepts, CI/CD pipelines, and ticketing tools (Jira, Azure DevOps)
  • Previous experience with pension administration, benefits platforms, or HR technology solutions

Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope. 

 

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

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LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
Learn more about LifeWorks, Inc.
Industry
Healthcare
* Ladders Estimates

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