LG Electronics

Bilingual Field Quality Engineer (Fontana, CA)

LG Electronics$80K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Quality Engineering or Mechanical Engineering
  • 5+ years of experience in manufacturing quality roles
  • Bilingual in Korean and English
  • Physical ability to lift 25 lbs consistently during shifts
  • Ability to bend and stand for long durations

Responsibilities

  • Identify customer pain points through SVC riding and on-site support
  • Analyze and inspect returned products for quality improvement
  • Train inspectors on returned product processes
  • Conduct warehouse audits to enhance operations
  • Respond to emergency quality issues effectively
  • Recover and deliver returned parts for further support

Benefits

  • No-cost medical, dental, vision, and prescription premiums for employees and dependents
  • Immediate vesting in a 401(k) Retirement Savings Plan with company matching
  • Generous Paid Time Off including holidays, sick, and vacation time
  • Performance-based Short-Term Incentives
  • Access to mental health resources and fitness goal incentives
  • Family-oriented benefits including paid parental leave
  • Group Rate Life and Disability Insurance
Full Job Description
FEs (Filed Engineers) effectively address quality issues arising in the market through regional market quality improvement activities (SVC riding, quality improvement, emergency response) and disseminate these findings to each department to support improvement.

- Identify customer pain points through SVC riding, respond on-site, identify areas for improvement, and support product improvement.

- Recover returned parts and deliver them to each business unit for improvement support.

- Quality product quality activities.

- Inspection and analysis of returned products.

- Training of returned product inspectors.

- Conduct warehouse audits to improve warehouse operations.

- Emergency response to quality issues.

JOB REQUIREMENTS
  • Bachelor degree Quality Engineer or Mechanical Engineer
  • Bilingual (Korean-English)

QAULAIFICATIONS
  • 5 years of manufacturing quality experience

JOB REQUIREMENTS
  • Able to lift a maximum of 25 lbs. multiple times a day during a 10 hour shift.
  • Bend and stand in difficult positions up to 12 hours; Able to manipulate tools with both hands and stand for long hours.


Benefits Offered Full-Time Employees:
  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:
  • Eligible for the relevant benefit programs offered through our partner agencies.

About LG Electronics

LG Electronics Inc. is a South Korean multinational electronics company headquartered in Yeouido-dong, Seoul, South Korea. LG Electronics is a part of the LG Corporation, the fourth-largest chaebol in South Korea, and its global sales reached US$55.91 billion in 2014. It comprises four business units: Home Entertainment, Mobile Communications, Home Appliances & Air Solutions and Vehicle Components, with Starion India as its main production vendor for refrigeration and washing machines in the Indian sub-continent. LG Electronics acquired Zenith in 1995 and controls 37.9 percent of LG Display as of 2013. Since 2008, LG Electronics remains the world's fourth-largest LCD television manufacturer. The company has 128 operations worldwide, employing 83,000 people.
Learn more about LG Electronics

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