Bilingual Distribution Practices Consultant

THE EMPIRE LIFE INS. CO

$78K — $125K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bilingual in English and French
  • 5+ years experience in insurance/financial services, focusing on distribution, training, or compliance
  • University degree with courses in business administration or related field
  • Knowledge of sales practices and insurance regulations
  • Proficient with various software tools including word processing and presentations
  • FLMI or AIRC certification is a plus
  • Strong investigative, analytical, and decision-making abilities

Responsibilities

  • Provide expert advice on distribution due diligence and best practices to business unit partners
  • Collaborate on compliance solutions for regulatory requirements in distribution
  • Develop and implement risk management standards for proactive distribution risk activities
  • Deliver engaging presentations to distributors via webinars and in-person
  • Monitor contract obligations and compliance behavior of Distribution Partners
  • Distribute Compliance Review Surveys and analyze results for action plans
  • Conduct reviews and develop reports with recommendations for Distribution Partners

Benefits

  • Hybrid work model
  • Comprehensive employer-funded benefits package from day one
  • Access to learning & development programs and education reimbursement
  • Four weeks of annual vacation from hire date
  • Defined contribution pension plan with company matching
Full Job Description
Bilingual Distribution Practices Consultant

Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal

The total target compensation (TTC) range, including salary and target bonus, is $78,698 - $125,350. This TTC range is applicable to permanent roles only. The actual base salary offered within this range will be determined by the successful candidate's skills and experience, as well as internal equity.

The Distribution Practices Consultant supports the distribution teams in all lines of business by developing and delivering services designed to efficiently promote distribution partner best practices; meet the Company's regulatory obligations; and manage risk associated with the Company's distribution channels. The incumbent is guided by defined goals and objectives and works under the general supervision of the Manager, Distribution Practices.

What you'll be working on

  • Provides knowledgeable and practical advice to business unit partners concerning distribution matters relating to distribution due diligence, best practices, contracting and monitoring, in respect of prospective, current and former distribution partners to support the Company's distribution relationships and improve the quality of distribution partner business
  • Collaborating with the Distribution Practices team, participate in the implementation of practical solutions designed to support the Company's compliance with all distribution-related regulatory requirements and industry and corporate standards to help manage the Company's legal, regulatory, and reputational risk
  • Provide cost effective distribution risk management support to business units through the development and implementation of compliance and risk management standards and measures designed to enable proactive distribution risk management activities
  • Deliver engaging and informative presentations to distributors through webinars and in-person presentations
  • Monitor Distribution Partner contract obligations, market conduct, standard criteria, use of company logo, block reviews, report creation and make recommendations for remedial action
  • Provide knowledgeable and practical advice to business unit partners on Distribution Partner compliance requirements
  • Distribute Compliance Review Surveys (CRS) and Annual Compliance Certifications to Distribution Partners; review and analyze results to determine course of action
  • Conduct desk and on-site reviews and develop a detailed report on findings and recommendations; forward recommendations to the Distribution Partner and follow up on action plans; collaborate with Distribution Partners regarding the recommendations; provide resource information and assistance for implementation into their practices.
  • Communicate with sales teams and Distribution Partners on existing, changed or new industry or regulatory requirements that affect their practices
  • Provide new and updated education tools for use by our Distribution Partners, including company compliance website, Distribution Partner Reference Guide, FAQs

What we're looking for you to have
  • Bilingual in both English and French
  • 5+ years work experience in the insurance/financial services industry with hands-on experience in distribution, training or compliance
  • Completion of a university degree with courses in business administration or other applicable discipline
  • Knowledge of sales practices and relevant insurance regulation
  • Knowledge of word processing, spreadsheet, database, email, internet, and presentation software
  • FLMI or AIRC an asset
  • Well-developed investigative, analytical and decision-making skills
  • Very well developed written and verbal communication and presentation skills
  • Tact, diplomacy and the ability to handle confidential information
  • Ability to prioritize and balance multiple tasks or projects
  • If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Beyond the salary

For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:
  • Hybrid work model
  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Access to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.

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