Benefits Manager

City of Myrtle Beach, SC

$82K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, human resources, or related field.
  • Five years of experience in benefits administration and insurance, preferably life and health insurance.
  • Three years of supervisory experience required.
  • Certified Employee Benefits Specialist (CEBS) and/or Professional in Human Resources (PHR) preferred.
  • Strong knowledge of benefits administration and customer service principles.

Responsibilities

  • Supervise and evaluate assigned staff, addressing employee concerns and performance appraisals.
  • Administer and oversee the city's benefits program, ensuring alignment with city goals.
  • Manage various group benefit plans including medical, dental, vision, life, and disability insurance.
  • Design competitive and cost-effective benefits programs, focusing on cost containment and vendor negotiations.
  • Ensure compliance with regulations such as ACA, COBRA, and HIPAA while maintaining up-to-date knowledge of new laws and trends.
  • Serve as the primary point of contact for benefits inquiries from employees and retirees, helping them understand their options.
  • Track and report benefit-related data to senior leadership for decision-making purposes.

Benefits

  • No cost health, dental, and vision insurance for full-time employees.
  • 401K and 457 plans available.
  • State retirement plan participation.
  • Access to an employee wellness clinic.
  • Flex spending account for healthcare costs.
  • Employee assistance program for various support services.
Full Job Description
Salary: $82,492.80 Annually
Location : Myrtle Beach, SC, SC
Job Type: Regular Full Time Employee
Job Number: 02012
Department: Financial Management & Reporting
Division: Financial Mgmt & Reporting
Opening Date: 09/09/2026
Closing Date: 9/21/2026 5:00 PM Eastern

To be considered for this position, applications must be filled out completely and contain all employment history. Any gaps in employment greater than 6 months should be explained in the question section of the application.
Job Announcement
Job Description
City of Myrtle Beach, South Carolina
JOB DESCRIPTION
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performance of their duties just as though they were actually written out in this job description.

Benefits Manager
JOB SUMMARY
The purpose of this position is to design, oversee, manage and administer the city's

benefits program including health insurance, supplemental insurance and retirement plans.
ESSENTIAL JOB FUNCTIONS

  • Supervises, directs, and evaluates assigned staff; processes employee concerns and problems, directs work; counsels, disciplines, and completes employee performance appraisals.
  • Administer and oversee the city's benefits program. Evaluate and develop benefits packages that are competitive, cost effective and aligned with the city's goals.
  • Manage a variety of group benefit plans including medical, dental, vision, life, disability, and voluntary benefits.
  • Design benefits programs that include the best options in health insurance, retirement plans, dental and vision coverage, life insurance, and disability insurance. Develop benefit plans and strategies that focus on cost containment including plan design, vendor negotiations, and utilization management.
  • Maintain a knowledge of the best insurance plans on the market suited to our employees' needs.
  • Design and execute employee and/or retiree communications relating to benefits.
  • Design, oversee and provide training for new employees to understand their benefits.
  • Ensure compliance with federal, state and local laws including the Affordable Care Act (ACA), Consolidated Omnibus Budget Reconciliation Act (COBRA), and the Health Insurance Portability and Accountability Act (HIPAA).
  • Serve as the main point of contact for employees and retirees with questions about benefits and maintain a knowledge of resources they can access.
  • Track, trend and report benefit-related data to senior leadership.
  • Understand the cost of benefits and communicate it.
  • Serve as an advocate for employee benefits while promoting city goals and priorities.
  • Select benefit vendors, manage open enrollment and manage vendor renewals.
  • Ensure that plans and benefits administration adhere to federal and state regulations including COBRA and the ACA. Maintains awareness of new government regulations, products, methods, trends, techniques, and advances in profession.
  • Participate, administer and oversee the day-to-day benefits operations including enrollment, systems entries, invoice reconciliations, and benefit plan audits.
  • Research benefit related questions and resolves problems.
  • Maintains the integrity of benefits/payroll data in automated human resources information systems; coordinates transfer of data to external vendors, plan providers, and payroll; and oversee invoice reconciliation and payments to venders.
  • Serves as a supplement and backup to the Benefits Specialist.
  • May assist with annual open enrollment, employee benefits meetings, and new-hire benefits orientations; provide benefits information, including changes, to eligible employees.
  • Prepares, completes, and produces a variety of benefits, compensation, and human resources forms, reports, correspondence, invoices, policies and procedures manuals, brochures, pamphlets, reference materials or other documents; reviews, completes, processes, forwards, or retains as appropriate.
  • Operates a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.

ADDITIONAL FUNCTIONS

  • Performs other related duties as required, requested, and assigned.


Minimum Qualifications
Education and Experience:

Requires a bachelor's degree in business administration, human resources, or a related field. Five (5) years of related experience in benefits administration and insurance preferably life and health insurance. Three (3) years of supervisory experience required.
Licenses or Certifications:

Certified Employee Benefits Specialist (CEBS) and/or Professional in Human Resources (PHR) preferred.
Special Requirements:

None.
Knowledge, Skills and Abilities:

  • Knowledge of benefits administration.
  • Knowledge of customer service principles.
  • Skill in figuring out the processes necessary to get things done;
  • Skill in organizing.
  • Skill in persuading.
  • Skill in managing time.
  • Skill in performing addition, subtraction, multiplication, and division; calculating decimals, percentages; and fractions; and interpreting graphs.
  • Skill in coordinating activities of a project, program, or designated area of responsibility.
  • Ability to establish effective work relationships.
  • Ability to listen.
  • Ability to build rapport.
  • Ability to get more out of fewer resources.
  • Ability to meet deadlines.
  • Ability to evaluate, audit, deduce, and/or assess data using established criteria.
  • Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
  • Ability to utilize a wide variety of references, descriptive, and/or advisory data and information.
  • Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
  • Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
  • Ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.


PHYSICAL DEMANDS

The work is sedentary work. The employee is occasionally required to exert up to 10 pounds of force to move objects. Additionally, requires feeling, handling, hearing voices, manual dexterity, mental acuity, pulling, pushing, repetitive motion, speaking, standing, expressing ideas by the spoken word, visual acuity in data/color, and walking. Tasks may require the ability to: sit for extended periods of time at a keyboard or workstation.

WORK ENVIRONMENT
Work is performed primarily indoors where essential functions are regularly performed without exposure to adverse environmental conditions. Work is performed in a relatively safe, secure, and stable work environment.
The City of Myrtle Beach has the right to revise this job description at any time. This

description does not represent in any way a contract of employment.

Supplemental Information
City of Myrtle Beach Benefits

No Cost Health, Dental & Vision Insurance for Fulltime Employees

401K & 457 Plans Available

State Retirement

Employee Wellness Clinic

Flex Spending Account

Employee Assistance

And much more

For questions regarding this position or the application process, please contact the City of Myrtle Beach Human Resources Department at 843-918-1114 or [email protected].
01

What is your highest level of education?
  • High School Diploma or GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate

02

How many years of experience do you have in benefits administration and insurance?
  • No experience
  • 1 - 4 years of experience
  • 5 - 9 years of experience
  • 10 or more years of experience

03

How many years of experience do you have in a supervisory role?
  • No experience
  • 1 - 2 years of experience
  • 3 - 4 years of experience
  • 5 or more years of experience

Required Question

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