Behavioral Healthcare Contracts Director

Helio Health

$85K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Healthcare, Business Administration or related field required.
  • Three years experience in healthcare, particularly in managed care and contract negotiations preferred.
  • Experience working with senior management and physicians across all organizational levels.
  • Strong project management, leadership, quantitative, and analytical skills required.
  • Excellent written and oral communication skills essential.
  • Proficiency in Excel and other Microsoft Office products necessary.
  • Valid NYS Driver's License is a must.

Responsibilities

  • Manage and monitor insurance contract terms effectively.
  • Identify and pursue contracting opportunities, including single case agreements.
  • Create and share resource materials for contract reimbursement internally and externally.
  • Act as a liaison between managed care plans and the agency alongside the Director of Revenue Cycle Management.
  • Analyze payment trends and develop contracting strategies in collaboration with RCM Leadership.
  • Coordinate with RCM Managers to address billing issues and Explanation of Benefits corrections.
  • Negotiate terms of Insurance Contracts and manage credentialing processes.

Benefits

  • Comprehensive health insurance, including dental and vision for employees and families.
  • Paid vacation and sick leave with no waiting period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability and life insurance.
  • Access to an Employee Assistance Program (EAP).
Full Job Description
Overview

The Contracts Director plays a pivotal role in Helio Health's continued expansion throughout Upstate NY. Qualified candidates will have experience with all aspects of behavioral health contracting with NY State Medicaid, Medicare, Managed Care and Commercial lines of business. Knowledge and experience with payor contracts relevant to multiple health program service types, contract reimbursement strategy, and communication with provider representative and NY State agencies is strongly preferred. If you are a skilled negotiator with a passion for driving results for our program participants, we would love to review your qualifications!

Working Relationships
  • Act as an essential member of the Revenue Cycle Management Department Leadership team, coordinating all aspects of insurance contracting and supporting the billable revenue cycle process for the agency.
  • Reports to and makes recommendations to the Chief Revenue Officer.


In addition to our comprehensive benefits package, Full-Time colleagues, this position is eligible for a Sign-On Incentive up to $1,500!

Pay: $85,000 - $95,000 per year

Responsibilities

  • Manage, communicate, and monitor contract terms.
  • Review and pursue contracting opportunities for additional patient coverage of services, including single case agreements as needed.
  • Develop resource and reference material to be shared internally and externally as it applies to contract reimbursement.
  • Work with Director of Revenue Cycle Management as a liaison between the managed care plans and agency.
  • Work with the Chief Revenue Officer and RCM Leadership Team to analyze payment trends and develop contracting strategies.
  • Work with the RCM Managers of Billing, UCM and PAS follow up on issues and corrections on Explanation of Benefits
  • Provide support to other departments as directed by Supervisor.
  • Negotiate Insurance Contracts.
  • Initiate and update, and credentialing, re-credentialing/revalidation for all plans, including communication and documentation for new programs.
  • Maintain ETINS, MMIS and other critical documentation and applications as required by eMedNY and NYS Department of Health.
  • Maintain and update agency data base of fee schedules by payor.
  • Other duties as assigned.


Qualifications

Education & Experience:
  • Bachelor's Degree in Healthcare, Business Administration or related field is required.
  • Three years experience in healthcare, managed care and healthcare contract negotiations preferred.
  • Prior experience working with all levels of organization, including senior management and physicians.


Skills & Knowledge:
  • Strong project management, leadership, quantitative and analytical skills.
  • Must have excellent written and oral communication skills.
  • Capable of working toward specific strategic objectives and managing deadlines.
  • Exceptional IT skills with knowledge of Excel and other Microsoft Office products.
  • Must possess negotiation skills.
  • Must have a valid NYS Driver's License.


Our Comprehensive Employee Benefits Package Includes:
  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).


Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

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