What You'll DoAs a Behavioral Health Consultant, you will provide consultation services to maximize return-to-work outcomes and duration of claims by providing understanding of medical documentation. Develop analysts and team members by sharing medical knowledge.
- Independently provide behavioral health consultative services to claims staff with information and tools to assist with claim decisions including clearly noting what rationale is/was used to determine suggested direction. Make appropriate decisions when to leverage external resources (IME, Peer review) and develop questions to include as necessary. Contact claimant or Attending Physician when appropriate for interview regarding condition, symptoms, functionality, treatment plan and clarification of restrictions if needed. Impact claims facilitation with internal and external customers by providing accurate, concise and timely written and verbal communications.
- Maintain a high level of knowledge of behavioral health conditions and recovery periods to consistently and effectively coach and develop staff.
- Maximize team performance by development of claims staff by sharing knowledge as well as sharing information learned from CEU seminars.
- General knowledge of STD and LTD policy provisions to ensure appropriate direction of consultative services.
- Perform other job-related duties and special projects as required.
Who You Are
- Education & Licensure (one of the following required):
- Master’s degree or equivalent with a Licensed Mental Health Counselor (LMHC) or Licensed Independent Social Worker (LISW) designation required. Must have an active license in good standing and 2+ years of relevant professional experience
- Registered Nurse (RN) with a bachelor’s degree or equivalent required. Must hold an active RN license in good standing and have 2+ years of relevant professional experience
- Master’s level degree or equivalent: Required LMHC (licensed mental health counselor) or LISW (Licensed Independent Social Worker) in good standing. OR
- Bachelor's degree or equivalent preferred with 2+ years’ experience: Required active RN license (in good standing).
- 2+ years’ experience in disability claims is preferred.
- Business unit and company product knowledge is preferred.
- Must be able to provide court testimony of industrial hearings.
- Must have excellent organizational, problem-solving, analytical, presentation, communication skills.
- Must be accurate and detail oriented.
- Must be able to maintain a high degree of confidentiality.
- Travel may be required, including overnight stays.
Salary Range InformationSalary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range$69300 - $126000 / year
Salary Details
The following locations are examples of market-specific salary ranges across different geographies.
- Wichita, KS: $69,300 - $94,500 / year
- Des Moines, IA: $73,150 - $99,750 / year
- Charlotte, NC: $77,000 - $105,000 / year
- Chicago/Minneapolis: $84,700 - $115,500 / year
- Los Angeles/New York City: $92,400 - $126,000 / year
Time Off ProgramFlexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.
Pension EligibleYes
Additional Information
Work Environment
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements.
Work Authorization/Sponsorship
At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Posting WindowWe will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Date First Posted (TTF)6/16/2026
Latest Post Date: Careers - US6/16/2026
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