Alternate Locations: Work from Home

Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance: is not available for this opportunity.

Requisition #: 76589

The Role at a Glance

We are excited to be seeking a highly motivated Behavioral Health Consultant for our clinical organization in a remote environment.

Background Details

As a Behavioral Health Consultant, you will be part of a growing mental health team within the Group Protection Clinical organization. You will collaborate with Independent Consulting Physicians, Claims Specialists, and Nurse Disability Consultants to assist with reviewing and assessing mental health disability claims. You will act as a resource to review, analyze, and interpret medical information as well as assess ongoing interventions and functional capacity for psychiatric, social, psychological, and vocational areas. If this sounds like a role for you, please read on!

What you'll be doing

• You will serve as the behavioral health clinical expert for claim professionals, providing consultation on behavioral health conditions, work capacity, restrictions and limitations, impairment, and return-to-work opportunities.
• You will review, interpret, and evaluate behavioral health clinical information to support effective claim management and determine the appropriateness of ongoing restrictions, limitations, and impairment levels.
• You will collaborate with claim professionals, physician consultants, vocational rehabilitation partners, healthcare providers, and other stakeholders to support optimal claim outcomes and return-to-work strategies.
• You will communicate with claimants, employers, and healthcare providers to obtain, clarify, and educate others on the medical information needed to support claim decisions and behavioral health assessments.
• You will provide coaching, guidance, and clinical recommendations to claims partners, including referrals to appropriate internal and external clinical resources when needed.
• You will manage a complex caseload while meeting productivity, quality, and service expectations and ensuring timely, accurate clinical reviews.
• You will identify process improvements, support departmental and enterprise initiatives, and positively influence change to enhance quality, efficiency, and customer outcomes.
• You will serve as a trusted resource and mentor to team members, continuously expanding your expertise and sharing knowledge on emerging behavioral health trends and best practices.

What we're looking for

Must-have experience (Required):

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Nursing.

• 3+ Years experience in behavioral health including 1 year in claims, disability management (STD/LTD), workers comp, utilization review, and/or behavioral health nurse case management.
• Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
• Confident, comfortable communicator with strong written and verbal communication skills.
• Demonstrates clear, concise communication skills when interpreting medical information, documenting rationales for clinical opinions, clarifying restrictions/limitations, assisting with return to work and communicating with staff, mgmt. & other stakeholders

Nice-to have experience (Preferred):

• Master's degree in a human services-related field, such as social work, clinical psychology, or mental health counseling, and licensure in clinical psychology or social work (e.g., LICSW, LCMHC, LPC, or LMFT).
• Previous insurance industry experience preferred.

Application Deadline

Applications will be accepted through September 15, 2026, and posting may be taken down early due to applicant volume.

What's in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

The pay range for this position is $66,750 - $106,800 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.