Behavioral Health Case Manager

North Slope Borough, AK

$81K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a behavioral health discipline
  • Two years of counseling experience or equivalent combination of education and experience
  • Experience includes behavioral health assessments, case management, and third party billing
  • Two years PC experience using common software and electronic health records
  • Must be 21 years of age or older
  • Pass a criminal history background check
  • Documentation free from active pulmonary tuberculosis

Responsibilities

  • Conduct comprehensive intake assessments to gather client information
  • Evaluate client's progress toward clinical goals and satisfaction
  • Provide client education for treatment compliance
  • Offer supportive counseling and advocacy
  • Collaborate with health care providers to implement care plans
  • Promote client and family engagement in health care processes
  • Transcribe information for Medicaid authorizations and billing

Benefits

  • Health care at no cost to the employee covering major medical, preventive care, vision, dental, and prescription drugs
  • Full-time employees working at least 15 hours a week are eligible for benefits
  • No premium required for health coverage
  • Training and continuous professional development opportunities
  • Supportive work environment with adherence to confidentiality policies
Full Job Description
Salary: $39.09 Hourly
Location : Barrow, AK
Job Type: Full time
Job Number: 05-26-026
Department: Health & Social Services
Division: Integrated Behavioral Health
Opening Date: 05/25/2026
Closing Date: 8/7/2026 5:00 PM Alaska

Summary or Purpose
Provide Case Management services to clients to assist the client and the client's family in the access and coordination of needed medical, psychiatric, and behavioral health services; Provide educational, vocational, social support, and community-based services; Provide assessments; and post-discharge follow-up activities. Develop, manage, coordinate, and direct the efficient and timely performance of all billing activities and Institute and monitor compliance with all state and federal standards for Medicaid billing.

Essential Duties and Responsibilities
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Conduct comprehensive intake assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information, to include HIV assessment, as appropriate to develop a creative and cost effective case plan.

Evaluate client's progress toward desired outcomes, including achievement of clinical goals and satisfaction with services.

Provide client education needed to attain compliance with treatment.

Provide supportive counseling and advocacy for clients.

Work collaboratively with patient, physician, family/significant others and providers of health care to implement a plan of care which meets the individual's needs.

Promote active and knowledgeable participation by the client and family in the medical/behavioral health care process.

Transcribe information and forward for Medicaid authorizations and payment.

Perform accurate and timely quality assessment of case files for Medicaid, Insurance and self-pay cases.

Assist in the development of new techniques and methods to improve efficiency and efficacy of operations.

Adhere to NSB Health, state and federal confidentiality policies, as well as all of the other policies and procedures.

Promote the optimal allocation of health dollars through effective and efficient use of resources.

Travel to North Slope Villages as required.

Perform work duties in a timely manner.

Participate in special projects and meet deadlines as assigned.

In the event of an emergency, follow responsibilities as outlined in the NSB, Health Department policies and procedures and CEMP manual and as directed by assigned emergency personnel.

Protect self, co-workers and consumers by following policies and procedures to prevent the spread of blood borne and/or airborne diseases.

Successfully complete and maintain training requirements of assigned program, including continuous upgrades of personal and professional qualifications related to position or licensure.

Perform other duties as assigned.

Knowledge, Skills and Abilities

Knowledge of North Slope Borough organization, operations, policies and procedures.

Knowledge of file and records management principles.

Skill in using personal computers and a variety of software applications.
Education, Experience, Certifications and Licenses Required
Bachelor's degree in a behavioral health discipline and two years of counseling experience OR an equivalent combination of education and experience; experience must include behavioral health assessments, case management and third party billing requirements.

Two years PC experience using common software application and electronic health record programs.

Applicant must be 21 years of age or older; one year separation from receiving services for substance abuse or domestic violence.

Pass a criminal history background check conducted by the State of Alaska Background Unit.

Documentation the applicant is free from active pulmonary tuberculosis.

Ability to obtain Alaska driver's license that meets North Slope Borough insurance criteria within 30 days.

THE NORTH SLOPE BOROUGH IS AN ALCOHOL AND DRUG FREE WORKPLACE.

This Job Description reflects North Slope Borough's best effort to describe the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation. This is not intended to be a contract.
The North Slope Borough offers the following benefit packages to all permanent full time and permanent part time employees who work at least 15 hours a week.

Health care is provided at no cost to the employee (no premiums). Our Health Care package covers major medical, preventive care, vision, dental and prescription drug benefits.

Benefits do not apply to temporary employees.
01

This position is NON-Rotational. Housing is NOT provided. Therefore, due to extreme weather conditions in the arctic and for your safety, housing accommodations must be located and pre-arranged by the applicant prior to the start of employment. The applicant must pay for housing; it is not provided by the NSB. Please note: The Borough is currently experiencing a housing shortage. Due to the remote setting, applicants are urged to consider this factor prior to submitting an application.Do you certify that you understand the above information?
  • Yes
  • No

02

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview.By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See resume" is not an acceptable answer to the questions.
  • Yes, I understand and agree
  • No, I do not agree

03

Which best describes your level of education?
  • Some high school
  • High school diploma or GED
  • Some college
  • Associate's degree
  • Bachelor's degree
  • Master's degree
  • Doctorate

04

Do you have a Bachelor's Degree in a behavioral health discipline? Please attach a copy of the required document to your application before submitting it online.
  • Yes
  • No

05

How many years of counseling work experience do you have? Experience must include behavioral health assessments, case management and third party billing requirements.
  • No experience
  • Less than 2 years
  • 2 years less than 3 years
  • 3 years less than 4 years
  • 4 years less than 5 years
  • 5 years or more

06

If you do have at least two years of counseling experience to include behavioral health assessments, case management and third party billing requirements, describe how you meet the qualification and list the position(s) you held, company and dates of employment where you gained the experience.
07

How many years of PC experience using common software application and electronic health record programs do you have?
  • No experience
  • Less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years or more

08

If you do have at least two years of work experience with a PC utilizing common software applications and electronic health record programs, describe how you meet the qualification and list the position you held, company and dates of employment where you gained the experience.
09

Are you 21 years of age or older?
  • Yes
  • No

10

To comply with the Borough's nepotism law (NSBMC Sec. 2.20.170 and 2.20.290), the North Slope Borough must collect the following information. Are you related by blood or marriage to the Department Director (Lynette Hepa) or Immediate Supervisor (Courtney Yemiola) for this position?
  • Yes
  • No

11

If "Yes", please check boxes below that apply:
  • Father
  • Father-in-Law
  • Step-Father
  • Mother
  • Mother-in-Law
  • Step-Mother
  • Brother
  • Brother-in-Law
  • Step-Brother
  • Sister
  • Sister-in-Law
  • Step-Sister
  • Son
  • Son-in-Law
  • Step-Son
  • Daughter
  • Daughter-in-Law
  • Step-Daughter
  • Wife
  • Husband

12

Do you currently live in the same residence as the Department Director (Lynette Hepa) or Immediate Supervisor (Courtney Yemiola) of this position?
  • Yes
  • No

13

If you checked "Yes", please check the appropriate boxes below:I am currently living in the same residence as the:
  • Department Director
  • Immediate Supervisor

Required Question

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