BAS Field Service Manager

Atlas OT LLC

$95K — $125K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of hands-on BAS, DDC, HVAC controls, commissioning, or field troubleshooting experience
  • 2+ years of experience leading or mentoring technicians
  • Strong technical knowledge of BAS/DDC control systems and HVAC operations
  • Ability to diagnose complex controls, networking, and system integration issues
  • Working knowledge of communication protocols such as BACnet, Modbus, and LON
  • Experience in reviewing technical drawings and documentation
  • Strong customer service and communication skills

Responsibilities

  • Lead and manage BAS service and troubleshooting activities
  • Serve as a technical escalation resource for complex controls issues
  • Coordinate technician scheduling and day-to-day service operations
  • Mentor technicians in troubleshooting and programming skills
  • Review project documentation for successful execution
  • Maintain thorough service records and customer communications
  • Promote safe work practices and uphold consistent service standards

Benefits

  • Hybrid / Flexible work schedule
  • Company sponsored training and certifications
  • PPE Reimbursement Program
  • $50/month Cell Phone Reimbursement
  • Paid Time off for all Federal Holidays (11 total)
  • 120 hours/year of accrued Paid Time Off
  • Large group medical, vision and dental coverage with significant premium assistance
  • 401(k) Retirement Savings Plan with employer contributions
  • Employee Assistance Program (EAP)
  • Voluntary employee programs for extra coverage options
Full Job Description
Job Description
Job Overview:

Atlas OT is seeking an experienced BAS Field Service Manager to help lead and grow our building automation service work across the Denver metro area and Colorado Front Range. This role is ideal for a technically strong BAS professional who enjoys solving field problems, supporting customers, and developing technicians while helping build a scalable service operation.

The BAS Field Service Manager leads day-to-day BAS service, troubleshooting, commissioning, and field support activities while serving as a technical escalation resource for complex controls issues. This role combines hands-on technical leadership with team support, customer coordination, and process improvement to strengthen service quality, field execution, and long-term team growth.

The ideal candidate will have 7-10 years of technical BAS, DDC, HVAC controls, or building automation field experience, along with 2-3 years of supervisory or team leadership experience, and an interest in growing into a broader leadership role as Atlas expands its BAS service team.

  • Lead and support BAS service, troubleshooting, startup, commissioning, and field execution activities
  • Serve as a technical escalation resource for complex BAS, DDC, HVAC controls, networking, and integration issues
  • Support technician scheduling, field prioritization, and day-to-day service coordination
  • Mentor and develop BAS technicians in troubleshooting, programming, controls hardware, and customer communication
  • Review drawings, sequences, and project documentation to support accurate field execution
  • Maintain strong documentation, service records, and customer communication
  • Promote safe work practices and support consistent service standards
  • Help improve BAS workflows, service delivery, and team scalability as the business grows


Location: Denver Metro Area, with ability to service the Colorado Front Range
Department: Building Automation Systems / Controls Service
Salary range: $95,000-$125,000 annually (Hourly equivalent: approximately $45.67-$60.09 per hour)

Requirements

Required Requirements:

  • 7+ years of hands-on BAS, DDC, HVAC controls, commissioning, or field troubleshooting experience
  • 2+ years of experience leading, mentoring, supervising, or coordinating technicians, installers, subcontractors, or field teams.
  • Strong technical knowledge of BAS/DDC control systems, HVAC equipment operation, control sequences, integration, programming, and field service practices.
  • Experience with BAS system startup, testing, commissioning, troubleshooting, and service support.
  • Ability to diagnose controller-level, network-level, communication, graphics, alarm, wiring, sensor, actuator, and programming issues.
  • Working knowledge of communication protocols such as BACnet, Modbus, and LON.
  • Ability to read and interpret control diagrams, wiring diagrams, mechanical drawings, engineering specifications, and sequences of operation.
  • Experience supporting commercial HVAC systems and understanding how mechanical equipment interacts with BAS controls.
  • Ability to train and mentor technicians in both technical skills and professional field service expectations.
  • Strong customer service, communication, organization, and problem-solving skills.
  • Ability to manage multiple priorities, service requests, schedules, and technical escalations.

Preferred Qualifications:

  • Experience with platforms such as Tridium Niagara, Distech, KMC, Johnson Controls, Siemens, Schneider Electric, Alerton, Automated Logic, or similar BAS systems.
  • Experience with BAS custom programming, graphics, alarming, trend analysis, sequence optimization, and system integration.
  • Experience with fault detection and diagnostics, energy optimization, analytics platforms, or retro-commissioning.
  • Experience supporting service agreements, maintenance contracts, quoted service work, and small projects.
  • Experience helping build or scale a BAS service team or branch.
  • Associate degree, technical school training, bachelor's degree, or equivalent field experience in HVAC, mechanical systems, electrical systems, controls, automation, or a related discipline.
  • Relevant BAS, Niagara, HVAC, controls, or manufacturer certifications are a plus.

Physical Requirements:

  • Drug Free work environment
  • Valid Driver's license and ability to travel without restrictions, especially locally across the Denver metro area and Colorado Front Range
  • Ability to work in public, industrial, commercial buildings, mechanical rooms, rooftops, construction sites, and active customer facilities
  • Ability to climb ladders, access equipment, work at heights, and work in confined or tight spaces as needed
  • Ability to lift (in excess of 50 pounds) and carry tools, materials, and equipment as required for field service work

Benefits

Atlas OT employees are the best, and as such get the best benefits. Our total compensation plan provides pay above average for our industry as validated by independent third parties. This full-time position is eligible for our company's health benefits package.
• Hybrid / Flexible work schedule
• Company sponsored training and certifications
• PPE Reimbursement Program
• $50/month Cell Phone Reimbursement
• Paid Time off for all Federal Holidays (11 total)
• 120 hours / year of accrued Paid Time Off (inclusive of 10 Vacation and 5 sick days)
• Large group medical, vision and dental coverage with:
• 75% of employee premium covered by Atlas OT
• 50% of employee + dependent premium if eligible covered by Atlas OT
• For HSA eligible plans, employer HSA contribution equal to employee contribution up to federally allowable limits
• 401(k) Retirement Savings Plan with employer contributions matching employee contributions up to 5% or federally allowable limits.
• Employee Assistance Program (EAP)
• Employee Perks Program
• Voluntary Employee Programs, including:
• Pet Insurance
• Critical Illness
• Accident Plan
• Legal Shield
• ID Shield

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