Cisco

Backend Senior Software Engineer, CX Engineering(Hybrid)

Cisco$167K — $245K *
Cary, NC 27513In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Computer Science or equivalent with 7+ years of experience, or Master's with 4+ years, or PhD with 1+ year of related experience.
  • Proficient in backend languages like Python, Go, Node.js, Java, or Rust; experienced in developing REST or GraphQL APIs, and database schema design.
  • Hands-on experience with CI/CD workflows and resolving deployment failures.
  • Familiarity with cloud infrastructure and tools, especially AWS, Kubernetes, Docker, and infrastructure-as-code.
  • Experience leveraging AI-assisted development tools or AIOps to enhance engineering processes.

Responsibilities

  • Design and deliver scalable software solutions for Cisco customers.
  • Own the full software development lifecycle from design to deployment.
  • Ensure high reliability and fault tolerance in distributed systems.
  • Collaborate with stakeholders to drive deployment and optimization strategies.
  • Mentor junior engineers to elevate the team's technical expertise.
  • Serve as a technical anchor balancing architecture with hands-on development.

Benefits

  • Hybrid work model with in-office attendance in Research Triangle Park, NC or San Jose, CA.
  • Opportunity to impact customer experiences directly through software solutions.
  • Engagement with a growing team focused on scalable cloud-native engineering.
  • Access to mentorship opportunities, both as a mentor and mentee.
  • Involvement in challenging and mission-critical engineering tasks.
Full Job Description
The application window is expected to close on: 09/27/2026
This role follows a hybrid work model, with in-office attendance of at least two in Research Triangle Park(RTP), NC or San Jose, CA.

Your Impact

As a Senior Software Engineer, you will join our growing team to design and deliver robust, scalable software solutions that enable customers to maximize the value of their Cisco technology investments. You will own the full software development lifecycle-from technical design and backend architecture to deployment-while ensuring high reliability and fault tolerance in distributed systems. Beyond technical execution, you will collaborate closely with internal stakeholders to drive deployment and optimization strategies while mentoring junior engineers to elevate the team's collective technical expertise. This role is uniquely exciting as it places you at the intersection of complex cloud-native engineering and direct customer impact, allowing you to solve mission-critical challenges at scale. You will serve as a technical anchor, balancing high-level architectural contributions with hands-on development to build lasting solutions for our global customer base.

Minimum Qualifications

  • Bachelor's degree in Computer Science (or equivalent field) with 7+ years of experience in the full software development lifecycle (build, test, deploy), or Master's degree with 4+ years of related experience, or PhD with 1+ year of related experience.


  • Experience in backend development coding in Python, Go, Node.js, Java, or Rust, developing REST or GraphQL APIs, relational or NoSQL databases including schema design and query optimization; and messaging or event-streaming technologies such as Kafka or AWS SQS/SNS.


  • Experience CI/CD workflows, with prior exposure to building or maintaining pipelines and resolving deployment failures.


  • Experience with cloud infrastructure and container orchestration, specifically AWS, Kubernetes, Docker, and infrastructure-as-code (Terraform, CloudFormation).


  • Demonstrated experience applying AI-assisted development tools or AIOps practices to improve engineering efficiency.


Preferred Qualifications

  • Experience in software development within distributed production environments.


  • Expertise in large-scale data ingestion, transformation (ETL/ELT), and real-time streaming/Change Data Capture (CDC) technologies.


  • Strong familiarity with observability practices, including metrics, logging, distributed tracing, and alerting for complex systems.


  • Proficiency in modern frontend technologies and frameworks (e.g., Angular, React).

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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