Location & eligibility: This position requires US citizenship and residence in the United States. Preferred locations are Washington, D.C.; Boston, MA; and Indianapolis, IN.
What You'll Do- Build and maintain backend services for the real-time translation pipeline: audio ingestion, diarization hookups, streaming ASR/MT orchestration, and result fan-out to every configured meeting language
- Implement the event-driven routing logic that flags low-confidence segments and routes them to the correct on-call interpreter by language
- Build APIs and services backing the bot/agent participant and meeting side panel that deliver translation into the host meeting platform, with guidance from senior engineers
- Contribute to the interpreter correction and broadcast system - ensuring corrections are isolated to the correct language and broadcast to all participants in real time
- Write and maintain automated tests (unit, integration, e2e) and contribute to CI/CD pipelines (GitHub Actions) for new backend services
- Instrument services for observability - logging, metrics, tracing - to support debugging of latency-sensitive, multi-party sessions
- Partner with frontend/fullstack engineers on the Create team to define clean API contracts between backend services and the live meeting UI and interpreter workbench
- Participate in on-call rotation and help triage production issues as the product moves toward GA
- Help generate post-meeting assets: diarized transcripts, exportable formats (TXT/WebVTT/JSON), and per-line verification metadata
What We're Looking ForRequired- 2-5 years of professional backend software engineering experience, ideally including production systems that handle real-time or streaming data
- Experience building REST API endpoints as well as streaming services with WebSockets, gRPC, message queues, or comparable low-latency/event-driven patterns
- Solid experience with Node.js/TypeScript, Java, Python, or a comparable backend language/ecosystem, and the ability to work across more than one when needed
- Experience building and consuming REST/GraphQL APIs, including authentication patterns (OAuth, API keys/tokens, service accounts)
- Comfort with relational/NoSQL data modeling for session state, transcripts, and configuration data
- Solid grasp of testing and delivery practices: CI/CD and automated integration/e2e tests
- Ability to take a well-scoped ticket or spec and ship it with minimal oversight, while communicating blockers and timeline risk early
- US citizenship and residence in the United States
Strong Plus- Experience with speech/audio pipelines: diarization, streaming ASR, or audio stream handling
- Experience integrating with third-party platform APIs, SDKs, or webhooks (Slack, Zoom, or similar collaboration platforms)
- Familiarity with localization/TMS workflows: XLIFF, Translation Memory, MT vs. human translation pipelines
- Experience with event-driven/pub-sub architectures (Kafka, Pub/Sub, or similar)
- Enough frontend/React exposure to reason about API contracts with a real-time, stateful UI
Bonus- Hands-on Microsoft Teams app or bot development specifically (Teams Toolkit, Bot Framework, Azure Communication Services, Microsoft Graph)
- Experience working on 0-to-1 products within a larger, established company
- Interest or coursework in NLP/ML systems
- Experience with observability tooling (e.g., Datadog) in production, latency-sensitive systems
