AVP/VP, Information Technology Operations

YFC

$147K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Computer Science, or IT Management; additional technical training preferred.
  • 10+ years of progressive IT experience with 5+ years in IT operations or security roles, especially in financial services.
  • Experience with Cloud platforms, Salesforce/nCino, and core banking systems. Familiarity with Fiserv DNA is a plus.
  • Strong knowledge of enterprise infrastructure and security controls such as network security and disaster recovery.
  • Familiarity with ITIL or similar frameworks for service management and incident processes.
  • Proven vendor management and contract negotiation skills.
  • Excellent communication skills for bridging technical and business contexts.

Responsibilities

  • Oversee daily IT operations ensuring stability and reliability of technology services.
  • Lead, coach, and mentor IT team members to align with organizational goals.
  • Develop and implement operational systems, policies, and procedures to enhance efficiency.
  • Drive automation and process improvements to reduce manual workload and improve service quality.
  • Manage technology vendors and oversee contracts, SLAs, and service escalations.
  • Ensure integrity of data interactions between platforms and oversee IT asset and configuration management.
  • Plan and execute major IT projects including maintenance, upgrades, and disaster recovery tests.

Benefits

  • Outstanding vacation and sick time accrual.
  • Health, dental, and vision plans.
  • Tuition reimbursement program.
  • 401(k) plan with company match and fixed contribution.
  • Corporate fitness program to encourage employee well-being.
  • Performance-related compensation structure.
  • Volunteer time off and paid holidays.
  • Workplace Flexibility Program allowing for a hybrid work schedule.
Full Job Description
POSITION:

AVP/VP, Information Technology (IT) Operations, full-time position located in the Administrative Office, Turlock, CA.

JOB RESPONSIBILITIES/DUTIES:

The AVP/VP, IT Operations is responsible for the day-to-day operation of the Association's technology environment, including infrastructure, platforms, and core business systems, in alignment with established technology and information security standards. This role oversees infrastructure, cloud platforms, and core financial systems (including core banking/loan accounting and Salesforce/nCino) to ensure reliable, stable and well-controlled technology services in support of the Association's Farm Credit mission. You'll partner closely with the Information Security, Risk and Audit functions to support operational alignment with established policies, standards, and control expectations while fostering a culture grounded in collaboration, integrity, service, and stewardship.

The responsibilities of the AVP/VP, IT Operations include leading, coaching and mentoring IT team, setting clear goals, priorities, and expectations. Design, develop, implement and coordinate operational systems, policies, procedures and supporting documentation. Drive automation and process improvements that increase consistency, reduce manual work, and enhance service quality. Ensure IT asset management, configuration management, and policies and procedures are accurate and audit ready. Manage key technology vendors, MSPs, and SaaS providers, including contracts, renewals, SLAs, and escalations. Oversee integration and understand data flows between platforms, ensuring operational reliability and data integrity. Coordinate and execute maintenance windows, upgrades, and enhancements across supported platforms, minimizing disruption to business and member services. Implement approved architectures, roadmaps, and technical standards established through the Association's technology and information security governance processes. Oversee data processing operations and determine timeframes for major IT projects including system, hardware and software upgrades. Manage the annual IT budget and oversee disaster recovery planning, testing and operational readiness activities.

PREFERRED QUALIFICATIONS:
  • Bachelors' degree in Business Administration, Computer Science, or IT Management with additional technical training in computer operations, programming, and systems analysis.
  • At least ten years of progressive IT experience including 5+ years in IT operations, infrastructure, or security engineering leadership roles; experience in financial services or other regulated environments strongly preferred.
  • Demonstrated experience with Cloud platforms, Windows/Active Directory, enterprise networking, Salesforce and/or nCino; familiarity with core banking platforms (e.g., Fiserv DNA).
  • Strong understanding of enterprise infrastructure and related technical control environments (network security, identity and access administration, endpoint protection, logging and monitoring, patching, vulnerability management, and backups/disaster recovery).
  • Familiarity with ITIL or similar service management frameworks; experience designing and running incident, change, and problem management processes.
  • Proven ability to manage vendors, negotiate contracts, and oversee complex technical projects and migrations.
  • Excellent communication skills, with the ability to explain technical, operational and control-related topics in clear business terms to leadership and nontechnical stakeholders.
  • Demonstrated leadership with a positive team atmosphere.


GRADE/SALARY/BENEFITS:

Yosemite Farm Credit offers a competitive benefit package that includes, but is not limited to, outstanding vacation/sick time accrual, health, dental, and vision plans, tuition reimbursement, 401k fixed AND company match, corporate fitness program, performance related compensation, volunteer time off and paid holidays.

The Base Salary for this position ranges from $12,300 (minimum) - $15,000 (maximum) per month, depending on experience. Position is also eligible to participate in annual incentive program (performance related compensation) earning up to 10% of annual base salary. This program is subject to Board approval.

WORKPLACE FLEXIBILITY PROGRAM:

Yosemite Farm Credit offers a Workplace Flexibility Program for qualifying positions that provides the opportunity to have a hybrid (in office and work from home) schedule. The Workplace Flexibility Program includes an allowance of up to $500 for qualifying expenses to outfit employees' home office. Please note, this is not a fully remote position.

APPLICATION DEADLINE:

Applications will be accepted until filled.

If you have questions regarding the job posting or need additional information, please contact Kumar Sriram [redacted].

APPLICATION PROCEDURE:

Application Job Link: https://yfc.bamboohr.com/careers/66

Issue Date: 6/4/2026

www.yosemitefarmcredit.com

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