The Assistant Vice President, Operational Risk & Controls will play a key role in strengthening the firm's operational risk framework by partnering with Operations leadership to identify, assess, monitor, and mitigate operational risk. This position will oversee risk governance activities, coordinate issue remediation efforts, support regulatory and audit initiatives, and help enhance the overall control environment across Operations.
Responsibilities- Coordinate the end-to-end lifecycle of operational risk issues, ensuring timely remediation, appropriate documentation, and adherence to governance standards.
- Partner with business leaders to identify control deficiencies, develop corrective action plans, and monitor remediation through completion.
- Maintain operational risk records, including issue inventories, action plans, loss events, and supporting documentation.
- Perform and facilitate operational risk assessments, including Risk & Control Self-Assessments (RCSAs), process risk reviews, fraud risk assessments, third-party risk evaluations, and scenario analyses.
- Evaluate business processes to identify emerging risks and opportunities to strengthen internal controls.
- Assist in the design, enhancement, and documentation of operational controls to ensure they are effective, measurable, and aligned with regulatory expectations.
- Support control testing activities by coordinating documentation, sample collection, evidence gathering, and remediation of identified control gaps.
- Produce dashboards, key risk indicators (KRIs), management reports, and executive-level presentations that provide insight into the operational risk environment.
- Analyze operational trends, control performance, and emerging risks to recommend process improvements and mitigation strategies.
- Track operational incidents and loss events, ensuring appropriate reporting, root cause analysis, and corrective action implementation.
- Coordinate responses to internal audits, regulatory examinations, and compliance reviews, including tracking findings and management action plans through closure.
- Maintain governance calendars and support ongoing oversight of regulatory, audit, and risk management deliverables.
- Partner with Operations, Compliance, Internal Audit, Technology, and Risk Management to promote a strong culture of risk awareness and continuous improvement.
- Support the continued enhancement of the firm's operational risk framework, policies, procedures, and reporting capabilities.
Qualifications- Bachelor's degree in Business, Finance, Risk Management, Accounting, Information Systems, or a related discipline.
- 2-5 years of experience in Operational Risk, Enterprise Risk, Internal Controls, Audit, or Risk Governance within financial services.
- Working knowledge of operational risk frameworks, including Risk & Control Self-Assessments (RCSA), issue management, control testing, and operational risk reporting.
- Experience supporting internal audits, regulatory examinations, and remediation initiatives.
- Strong analytical and problem-solving skills with the ability to evaluate complex operational processes and identify control enhancements.
- Excellent organizational skills with the ability to manage multiple initiatives in a fast-paced environment.
- Strong written and verbal communication skills with experience interacting across business, risk, compliance, and technology teams.
- Advanced proficiency with Microsoft Excel and PowerPoint; experience with governance, risk, and compliance (GRC) platforms is a plus.
- Highly organized, detail-oriented, and able to work independently while managing competing priorities.
- Demonstrates sound judgment, professionalism, and a commitment to maintaining a strong risk and control culture.
