Synchrony

AVP, Field Sales Manager - OnePay Phoenix

Synchrony$75K — $130K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 3+ years in Financial Services or Retail Management, or HS diploma/GED with 5+ years in the same fields.
  • 3+ years of field or outside sales experience.
  • 2+ years of Client Relationship Management experience.
  • 2+ years of experience in developing presentations for management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Willingness to travel up to 75% of the time.
  • Must reside within the Phoenix metro area.

Responsibilities

  • Design and execute store-level initiatives to meet credit KPIs.
  • Collaborate with leadership to create action plans for credit performance improvement.
  • Drive in-store marketing execution with merchandising and signage.
  • Train and coach store teams for effective engagement and performance.
  • Launch programs to enhance customer and associate credit awareness.
  • Travel with market leadership for collaborative efforts.
  • Provide performance insights and recommendations to clients.
  • Monitor competition and adjust tactics accordingly.
  • Ensure compliance through audits of materials and signage.
  • Oversee marketing budgets for travel to optimize ROI.
  • Support new store openings and maintain stakeholder relationships.

Benefits

  • Flexible work options allowing for remote or in-office work.
  • Eligibility for annual bonus based on performance.
Full Job Description
Role Summary/Purpose:

Drive OnePay credit program growth across an assigned Walmart territory by partnering with Market and Store leadership to increase applications, new accounts, and credit sales. Own in-store execution-build strong client relationships, lead market/store engagement, deliver training, and ensure regional strategies are implemented consistently and compliantly.

Must live within the Phoenix metro area.

Essential Responsibilities:
  • Deliver results against credit KPIs (applications, new accounts, credit sales) by designing and executing market- and store-level initiatives.
  • Partner with Market and Store leadership to create and implement action plans that improve credit performance and adoption.
  • Drive in-store execution of marketing programs, merchandising, and point-of-sale materials; ensure consistent rollout of regional strategies.
  • Train and coach store and market teams through ongoing field engagement, meetings, and performance-focused education.
  • Build credit awareness by launching programs and events that increase associate and customer engagement at the store and market levels.
  • Co travel with market leadership.
  • Provide insights and performance reporting to client partners; translate data into clear recommendations and next actions.
  • Monitor competitive activity and adjust field tactics to differentiate and win in-market.
  • Ensure compliance by auditing signage and POS materials; escalate and resolve issues quickly.
  • Manage budgets for travel and field marketing to maximize ROI.
  • Support store openings/relocations and strengthen relationships with key external stakeholders.
  • Lead special projects and additional responsibilities as assigned.


Qualifications/Requirements:
  • Bachelor's degree and 3+ years' experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management.
  • Minimum of 3 years of field or outside sales experience.
  • Minimum of 2 years Client Relationship Management experience.
  • Minimum of 2 years' Experience developing presentations and pitching to all levels of management.
  • Proficiency with MS Word, Excel, and PowerPoint.
  • Willing to travel up to 75% of the time
  • Must live in territory.


Desired Characteristics:
  • Excellent negotiation and client relationship skills.
  • Openness to coaching and ability to learn quickly.
  • Customer focused mindset with ability to respond quickly to customer needs.
  • Exceptional interpersonal communication skills (written, oral, nonverbal).
  • Private Label Sales and Marketing experience will be a plus.
  • Strong finance business/industry acumen


Grade/Level: 10

The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:
  • You must be 18 years or older
  • You must have a high school diploma or equivalent


Job Family Group:
Sales

About Synchrony

Synchrony (NYSE: SYF) is a leading consumer financing company at the heart of American commerce and opportunity. From health to home, auto to retail, our Synchrony products have been serving the needs of people and businesses for nearly 100 years. We provide responsible access to credit and banking products to support healthier financial lives for tens of millions of people, enabling them to access the things that matter to them. Additionally, through our innovative products and experiences, we support the growth and operations of some of the country's most respected brands, as well as more than 400,000 small and midsize businesses and health and wellness providers that Americans rely on. Synchrony is proud to be ranked as the country's #2 Best Company to Work For® by Fortune magazine and Great Place to Work®.
Learn more about Synchrony
Size
18,000 employees
Market Cap
$14.4 billion
Industry
Net Income
$1.3 billion
Founded
1993
5 Year Trend
+0.7%
NASDAQ

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