The role holder will oversee the control and conduct framework within the regional Markets & Securities Services ("MSS") business, supporting the regional business by owning and ensuring effective execution of global governance, assurance, conduct and control standards, or defining where specific/relevant to the regional business. The role holder will need to work closely with the other Regional NFR teams, Governance team and Assurance team, as well as business management community and their support functions to collectively ensure the effective implementation and design of control standards, governance and procedures with the aim of sharing and promoting best practice. They will also play a key role in helping support the enhancement/improvement of controls and best practice within the region. The role of the Non-Financial Risk Officer is to help facilitate business in the effective design of the control framework and to ensure its ongoing operating effectiveness within an agreed risk appetite. As our AVP, Cross Asset Non-Financial Risk, you will: 37Proactively identify emerging risk areas impacting MSS business, including review of trigger events37Support oversight of risks and controls in coordination with business management37Support the Compliance Regulation Summary Assessments and Operational Risk and Control Assessments for the MSS business and ensure guidance is consistently applied across MSS assessments37Support the embedding of the Periodic Risk Assessment for the Americas Region37Work closely with business management, support functions, and Risk Stewards to ensure robust controls are in place and act as an additional point of escalation with regards to downstream control issues. Influence support functions in their remediation of control gaps37Support issue management processes and generation of management information37Act as a point of contact regarding Audit and other independent second line of defense exams and reviews37Monitor the implementation of Management Action Plans (MAPS) across the Americas to ensure timely remediation and appropriate escalation37Assist with the identification of control enhancements within the current control environment and, therefore, the control change agenda across asset classes37Collaborate with business management and the Non-Financial Risk team across asset classes to understand key risks, and identify new and emerging risks You'll likely have the following qualifications to succeed in this role: 37Degree holder, preferably with a professional qualification, with background knowledge of internal control and risk management in Markets37Experience in business management or risk/control roles within a Markets business37Basic understanding of Markets business and products37Strong Excel & PowerPoint skills coupled with strong analytical skills to enhance procedures and controls37Excellent written and verbal communication skills, able to negotiate and work effectively with senior business leaders across business lines and geographies37Strong problem solving and prioritization skills and be able to perform multitask under pressure with a keen eye for detail37Excellent team player with a proactive and self-motivated attitude and ability to think and act independently.37Understands, follows, and demonstrates compliance with all relevant internal and external rules, regulations, and procedures that apply to the conduct of the business activities associated with the role, specifically HSBC internal controls and compliance policies and manuals37Excellent written and verbal communication skills, able to negotiate and work effectively with senior business leaders across business lines and geographies37Strong problem solving and prioritization skills and able to multitask under pressure with a keen eye for detail37Excellent team player with a proactive and self-motivated attitude and ability to think and act independently37Confident and able to communicate at all levels37Able to multi-task and prioritize37A proactive, self-starter, who can be relied upon to act on initiative37'Can do' attitude with a willingness to roll-up sleeves in order to get things done37Able to balance structure & best practice versus pragmatism37Strong commercial awareness37Strategic thinker with strong analytical and project management skills to enhance procedures and controls37Well-developed leadership and people management skills, able to drive change and provide positive influence to achieve organizational goals As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.