Lincoln Financial Media

AVP, Claims Learning & Development

Lincoln Financial Media$127K — $232K *
Omaha, NE 68104In-Person
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 10+ years in training with at least 3 years in a leadership role
  • Strong relationship management skills
  • Critical thinking and analytical skills
  • Proven project management leadership abilities
  • Strong written and verbal communication skills

Responsibilities

  • Sets and executes Learning & Development strategy aligned with business trends
  • Leads design and delivery of training programs for performance improvement
  • Establishes and drives performance outcomes with goals and KPIs
  • Builds and leads a high-performing team through talent management
  • Partners with leaders to assess learning needs and training application
  • Drives operational excellence including process improvements and budget oversight

Benefits

  • Clearly defined career tracks and job levels
  • Leadership development and virtual training opportunities
  • PTO and parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling and health coaching
  • Tuition assistance program
  • Flexible work arrangements
  • Effective productivity and technology tools and training
Full Job Description
Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Omaha, NE (Nebraska)

Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance: is not available for this opportunity.

Requisition #: 76200

The Role at a Glance

We are excited to bring on an AVP, Learning & Development to join our Group Protection Claims & Operations training organization in a remote environment.

Background Details

As an AVP of Learning & Development, you will provide leadership, direction and functional expertise to ensure departmental results for Workplace Solutions Operational training needs. You will direct and strategically develop, implement and evaluate assigned training plans/programs, curriculum and materials. You will also ensure training programs and curriculum effectiveness and organizational readiness meet the strategic business needs. If this sounds like a role for you, please read on!

What you'll be doing

  • Sets and executes the Learning & Development strategy, incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability building.
  • Leads the design and delivery of comprehensive training programs, ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and quality.
  • Establishes and drives performance outcomes, setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectives.
  • Builds and leads a high-performing team, including talent acquisition, development, coaching, and succession planning to strengthen organizational capability.
  • Partners with business leaders and stakeholders to assess learning needs, provide strategic guidance, and ensure effective application of training to on-the-job performance.
  • Drives operational excellence and innovation, including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiency.


What we're looking for

Must-have experience (Required):
  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
  • 10+ Years experience in training that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience.
  • Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches.
  • Ability to think critically, analyze information and to evaluate the implications of a course of action or solution.
  • Demonstrate strong project management leadership skills including critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines.
  • Confident, comfortable communicator with strong written and verbal communication skills.


Nice-to-have experience (Preferred):
  • Experience leveraging automation and AI tools to support curriculum and process modernization


Travel Requirements
  • Up to 30%


Application Deadline

Applications will be accepted through June 26, 2026, and the posting may be taken down early due to applicant volume.

What's in it for you:
  • Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • Work arrangements that work for you
  • Effective productivity/technology tools and training


The pay range for this position is $127,500 - $232,300 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.

About Lincoln Financial Media

Lincoln Financial Media is a subsidiary of Lincoln National Corporation, a Fortune 250 American holding company, which operates multiple insurance and investment management businesses through subsidiary companies. Lincoln Financial Media was a subsidiary of Lincoln Financial Group until 2014, when it was sold to Entercom Communications. The company owned and operated radio stations in Atlanta, Miami, and San Diego. The company was founded in 2006 and was headquartered in Atlanta, Georgia.
Learn more about Lincoln Financial Media
Market Cap
$655 million
Industry
Net Income
-$242.2 million
Founded
1905
5 Year Trend
+20.7%
Revenue
$1 billion

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