Manulife Financial Corporation

AVP, AI

Manulife Financial Corporation$129K — $241K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in data science, AI/ML engineering, or applied machine learning with leadership in large-scale AI initiatives.
  • Hands-on expertise in Python, cloud-based ML platforms, MLOps, vector databases, LLMOps, and modern AI frameworks; experience with Agentic AI preferred.
  • Proven experience delivering AI solutions in financial crime prevention or fraud detection environments.
  • Strong record of partnering with Corporate Functions to drive technology-based business transformation.
  • Familiarity with Financial Services Authority (FSA) regulations or similar.
  • Ability to lead and develop high-performing multidisciplinary teams.
  • Exceptional executive communication and stakeholder management skills, translating technical concepts into business value.
  • Bachelor's degree in Computer Science, Engineering, Data Science, or related field; advanced degree preferred.

Responsibilities

  • Lead the full delivery cycle of AI solutions from assessment to value realization.
  • Manage a portfolio of AI projects to ensure measurable outcomes are achieved.
  • Oversee cross-functional teams, including AI/ML engineers and business stakeholders.
  • Provide hands-on technical leadership for solution design and architecture.
  • Identify and prioritize AI opportunities with Corporate Function leaders.
  • Convert business needs into scalable AI solutions aligned with enterprise strategy.
  • Ensure solutions comply with security and governance standards.

Benefits

  • Opportunities for professional growth and career advancement.
  • Flexible work environment promoting well-being and inclusion.
  • Supportive global team dynamics influencing future direction.
  • Comprehensive health, dental, and mental health benefits.
  • Retirement savings plans with employer matching contributions and financial counseling.
  • Generous paid time off including holidays, vacation, personal, and sick leave.
Full Job Description
The AVP, AI is a senior AI leader responsible for driving the delivery of AI-enabled transformation across Corporate Functions. This role combines strategic leadership with deep technical expertise to identify, develop, and scale AI solutions that deliver measurable business value. A key area of focus includes AI-powered fraud detection and financial crime prevention.

Working at the intersection of business strategy and AI engineering, the AVP partners with senior leaders to identify opportunities, define roadmaps, and lead multidisciplinary teams in delivering Classical AI, Generative AI, and Agentic AI solutions that align with enterprise standards for security, governance, and responsible AI.

Position Responsibilities:
AI Transformation Delivery
  • Lead the end-to-end delivery of AI solutions, from opportunity assessment and design through deployment, adoption, and value realization.
  • Manage a portfolio of AI initiatives, ensuring delivery of measurable business outcomes.
  • Lead cross-functional teams of AI/ML engineers, data scientists, product partners, and business stakeholders.
  • Provide hands-on technical leadership, including solution design, architecture, and prototyping as needed.

Stakeholder Engagement & Strategy
  • Partner with leaders across Corporate Functions to identify and prioritize high-value AI opportunities.
  • Translate business needs into scalable AI solutions aligned with enterprise strategy.
  • Provide thought leadership on Generative AI, Agentic AI, and machine learning technologies.
  • Drive stakeholder adoption and integration of AI into business processes.

Governance & Enterprise Integration
  • Ensure solutions adhere to enterprise standards for security, governance, model risk management, and responsible AI.
  • Collaborate with enterprise partners to deliver secure, scalable, and compliant AI solutions.
  • Promote reuse of enterprise platforms, components, and best practices.
  • Represent Corporate Functions AI initiatives in governance and portfolio forums.


Required Qualifications:
  • 8+ years of experience in data science, AI/ML engineering, or applied machine learning, including leadership of large-scale AI initiatives.
  • Hands-on expertise with Python, cloud-based ML platforms, MLOps, vector databases, LLMOps, and modern AI development frameworks; experience with Agentic AI is strongly preferred.
  • Experience delivering AI solutions within financial crime prevention, fraud detection, or similarly regulated environments.
  • Experience partnering with Corporate Functions and driving business transformation through technology.
  • Knowledge of Financial Services Authority (FSA) or comparable regulatory frameworks.
  • Proven ability to lead and develop high-performing multidisciplinary teams.
  • Strong executive communication and stakeholder management skills, with the ability to translate complex technical concepts into business value.
  • Ability to operate effectively in a global, matrixed environment.
  • Bachelor's degree in Computer Science, Engineering, Data Science, or a related field; advanced degree preferred.


When you join our team:
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.


#LI-Hybrid

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

Referenced Salary Location
Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between
$129,800.00 CAD - $241,200.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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