Jones Lang LaSalle Incorporated

AV Production Engineer

Jones Lang LaSalle Incorporated • $70K — $95K *
Morrisville, NC 27560In-Person
Business Services
8 - 10 years of experience
Reposted 6 days ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Audio/Visual Production, Broadcasting, Computer Science, Information Systems, or related field, or equivalent experience in professional AV environments
  • 8+ years of hands-on experience in operating and troubleshooting professional audio-visual equipment
  • Advanced knowledge of video conferencing systems, digital mixers, cameras, microphones, and monitors
  • Proven ability to troubleshoot complex hardware and software issues under pressure
  • Strong knowledge of video infrastructure and associated cables, extenders, and peripherals
  • Excellent communication skills for diverse audiences
  • Self-starter with ability to work independently and collaboratively under multiple deadlines

Responsibilities

  • Operate and manage AV equipment for corporate events and video conferences
  • Troubleshoot and resolve service incidents in real-time during live productions
  • Maintain and upgrade video conferencing systems through routine audits and inventory management
  • Collaborate with vendors to solve technical issues and coordinate solutions
  • Produce planning materials like Run of Show documents and readiness checklists
  • Manage multiple projects while communicating effectively with stakeholders
  • Mentor team members on best practices and emerging technologies
  • Stay current with industry standards and recommend innovative solutions

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
AV Production Engineer

What this job involves:

As an AV Production Engineer at JLL, you'll be at the forefront of delivering exceptional audiovisual experiences that enable seamless communication and collaboration across our global operations. This role combines technical expertise with creative problem-solving as you operate, maintain, and upgrade video conferencing equipment and infrastructure that powers everything from executive presentations to large-scale corporate events. You'll work closely with stakeholders across the organization to understand their needs and translate them into robust technical solutions, managing video conferences for both internal and external meetings while ensuring maximum uptime and adherence to defined service level agreements. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees - and in this role, you'll play a vital part in ensuring our technology infrastructure supports that vision. You'll troubleshoot complex technical challenges in real-time, collaborate with third-party vendors to perform root cause analysis, and mentor team members to elevate the entire team's capabilities. What sets JLL apart is our culture of collaboration, locally and across the globe, and this position offers the opportunity to work with state-of-the-art equipment and emerging technologies while making a meaningful impact. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone passionate about both technology and operational excellence.

What your day-to-day will look like:
  • Operate and manage audiovisual equipment for corporate events, meetings, webcasts, and video conferences, ensuring flawless execution and professional-quality output across all productions
  • Troubleshoot and resolve video conferencing and event service incidents in real-time, including hardware and software issues, adapting quickly to technical challenges in live production environments
  • Maintain and upgrade video conferencing equipment and infrastructure, performing routine audits, testing, and equipment inventory management to ensure optimal system performance and maximum uptime
  • Work with digital mixers for live sound production, video switchers, digital camera equipment, Clear Com audio devices, multi-channel lighting boards including presets, and various video and audio peripherals
  • Collaborate with third-party vendors to troubleshoot complex issues, perform root cause analysis, and coordinate technical solutions while adhering to defined SLAs and processes
  • Produce comprehensive Run of Show documents, attendance reports, IT equipment readiness checklists, and other essential materials for audio video production planning and execution
  • Manage multiple concurrent projects and deadlines, prioritizing competing demands while maintaining clear communication with end users, executives, IT teams, and management stakeholders
  • Mentor and train team members on best practices, technical procedures, and emerging technologies to build capabilities and promote consistency across the organization
  • Stay current with video infrastructure, endpoint equipment, networking protocols, and industry-standard platforms to continuously improve service delivery and recommend innovative solutions

Required qualifications:
  • Bachelor's degree in Audio/Visual Production, Broadcasting, Computer Science, Information Systems, or related field, or equivalent practical experience in professional AV environments
  • 8+ years of hands-on experience operating and troubleshooting professional audiovisual equipment in corporate, broadcast, or event production settings
  • Advanced technical knowledge of video conferencing systems, digital mixers, video switchers, cameras, microphones, projectors, monitors, and associated infrastructure components
  • Demonstrated ability to troubleshoot complex hardware and software issues under pressure and implement effective solutions while adhering to SLAs and maximizing uptime
  • Strong working knowledge of video infrastructure, endpoint equipment, and various cables, extenders, and audio/video peripherals used in professional environments
  • Excellent written and verbal communication skills with the ability to communicate clearly and professionally with diverse audiences including end users, technical teams, and executives
  • Proven ability to work independently as a self-starter while also collaborating effectively as part of a team, managing multiple priorities and deadlines simultaneously
  • Flexibility to work non-standard hours including early mornings, evenings, and weekends as event schedules and production demands require

Preferred qualifications:
  • Experience in AV design, budget management, and project management for complex installations or enterprise-wide implementations
  • Production experience with Zoom Webinar, Zoom Meetings, Teams Meetings, and other industry-standard video collaboration platforms in corporate environments
  • Professional certifications such as CTS (Certified Technology Specialist), CTS-I, or manufacturer-specific credentials from Crestron, Extron, QSC, or similar vendors
  • Basic to intermediate understanding of networking concepts, network protocols, and AV-over-IP technologies relevant to video conferencing infrastructure
  • Knowledge of eCDN management and other enterprise video collaboration products and services used in large-scale organizational deployments
  • Experience with automated production systems, broadcast graphics, and integration of emerging technologies in corporate communications environments
  • Background in mentoring technical staff and developing training programs to elevate team capabilities and ensure consistent service delivery standards


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Morrisville, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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