As a
Big O Tires Store Manager, you support the owner in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in driving results, developing team members, and ensuring smooth, efficient store performance. This position is ideal for a hands-on, motivated leader preparing to advance as our business grows. We are looking for people-first individuals with a desire to work and grow in the automotive services industry in a fast-growing location. Business owners will be highly visible and available to all employees. Let's grow together!
Pay Rate: $65,000-$100,000 per yearESSENTIAL DUTIES AND RESPONSIBILITIESLeadership & People Development- Support ownership in coaching, developing, and motivating the store team
- Lead by example, fostering accountability, teamwork
- Provide real-time coaching, feedback, and training to help team members grow.
- Act as the manager on duty in the owners' absence, ensuring continuity and a uniform customer and employee experience
- Think strategically, connecting daily operations to near- and long-term store goals
Sales & Customer Experience- Actively engage with customers to identify needs, present solutions, and close sales
- Support sales of all product lines, including fleet accounts
- Monitor customer feedback and assist in maintaining high service standards
- Deliver exceptional results by modeling strong communication, solution-oriented service, and follow-through that builds long-term customer relationships
Operational Management- Oversee daily store functions, including workflow, scheduling, inventory, maintenance, cleaning and shop coordination
- Help ensure adherence to compliance, safety protocols, and operational procedures
- Communicate and reinforce store initiatives and programs
- Partner with the ownership to manage vendor relationships, product availability, and shop productivity
Financial & Business Management- Assist with P&L management by monitoring sales, labor, and other expense categories
- Analyze reports and metrics to identify improvement opportunities
- Help execute strategies to achieve or exceed store goals and financial targets
- Maintain accuracy in reporting, recordkeeping, and inventory management
QUALIFICATIONS- High school diploma or equivalent required; associate or bachelor's degree preferred
- 4 years of leadership experience in a retail or related customer-facing environment
- Proven ability to lead teams, drive sales, and deliver excellent customer service
- Strong communication, problem-solving, and decision-making skills
- Financial literacy and comfort with operational reporting and performance metrics
- Proficiency in POS systems and reporting tools
Work EnvironmentYou will work in a retail operation within the automotive services industry. Work hours will vary but generally include working a combination of weekdays and Saturdays including overtime as needed.
Compensation: $65,000.00 - $100,000.00 per year
