Automotive Service Manager

Midas

• $70K — $110K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of store or service manager experience
  • General automotive knowledge
  • Strong customer service skills
  • Effective communication abilities
  • Proven leadership and team-building skills
  • Flexible availability for retail hours including weekends and holidays
  • Valid driver's license

Responsibilities

  • Deliver exceptional customer service by consulting with customers
  • Follow up on services requested and estimated completion times
  • Oversee vehicle inspections and create detailed repair orders
  • Discuss pricing estimates and promote service specials
  • Lead and train the team in alignment with company values
  • Supervise up to ten employees in the shop
  • Manage technicians' inspections and repairs of various vehicle types
  • Maintain accurate inventory counts
  • Ensure cleanliness and organization of the facility
  • Perform other assigned duties as needed

Benefits

  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Company parties
  • Employee discounts
Full Job Description
Benefits:
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Company parties
  • Employee discounts


We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license


Compensation: $70,000.00 - $110,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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