Automotive Service Manager

Kunes Auto Group

• $120K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in automotive service or dealership service department; management experience preferred
  • Strong leadership skills to coach and motivate a team
  • Technical/trade school diploma or ASE certifications preferred
  • Excellent customer service skills
  • Proficient in computer and math skills
  • High school diploma or equivalent; college degree is a plus
  • Valid driver's license with a clean driving record

Responsibilities

  • Lead and support the service department team for exceptional customer experience
  • Communicate with customers about vehicle concerns and repair recommendations
  • Oversee diagnosis and repair processes for accuracy and quality
  • Keep customers informed throughout the service process
  • Manage service department scheduling and productivity
  • Monitor department performance metrics like sales and customer satisfaction
  • Ensure compliance with service standards and regulations
  • Coach and develop service advisors and technicians

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group
Full Job Description
Job Type

Full-time

Description

AUTOMOTIVE SERVICE MANAGER

Competitive Pay + Commission | Career Growth | Lead a Winning Team

Position Summary

Kunes Auto Group is seeking an experienced Automotive Service Manager to lead our service department team. In this role, you'll oversee day-to-day service operations, ensure customers receive clear communication and outstanding service, and help the department run efficiently and profitably.

Compensation
  • $120,000.00-$150,000.00 annually, based on experience
  • Base Salary + Commission


Responsibilities
  • Lead and support the service department team to deliver an outstanding customer experience
  • Greet and communicate with customers regarding vehicle concerns, diagnoses, and repair recommendations
  • Oversee diagnosis and repair processes to ensure accuracy and quality
  • Keep customers updated throughout the service process, from drop-off to delivery
  • Manage service department scheduling, workflow, and productivity
  • Monitor department performance, including sales, profitability, and customer satisfaction
  • Ensure compliance with manufacturer and dealership service standards
  • Coach and develop service advisors and technicians


Requirements

Qualifications
  • 3+ years of experience in automotive service or a dealership service department required; management experience preferred
  • Strong leadership skills with the ability to coach, motivate, and hold a team accountable
  • Technical/trade school diploma or ASE certifications preferred
  • Strong customer service skills
  • Strong computer skills
  • Strong math skills
  • High school diploma or equivalent; college degree a plus
  • Valid driver's license with a clean driving record

Benefits

Eligible team members may receive:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group

Join the Kunes Team

If you're looking for a career with professional growth and a company that invests in its people, we'd love to meet you.

Apply today and start your career with Kunes Auto Group.

Salary Description

$120,000.00-$150,000.00 annually

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