Job DescriptionLead a High-Performance Toyota Service Department Bryan Easler Toyota • Hendersonville, North CarolinaAnnual Salary Range: $175,000 - $225,000
What You'll Do- Lead and inspire a high-performing service team.
- Drive customer satisfaction while achieving departmental profitability goals.
- Hold advisors, technicians, and support staff accountable to performance standards.
- Monitor technician productivity, labor sales, gross profit, and repair order performance.
- Recruit, coach, mentor, and develop future leaders.
- Resolve customer concerns professionally while protecting the dealership's reputation.
- Ensure compliance with Toyota standards, warranty requirements, and dealership policies.
- Collaborate with Parts, Sales, and Executive Leadership.
RequirementsThe Right Candidate- Naturally leads rather than follows.
- Thrives on competition and measurable results.
- Makes decisions confidently and quickly.
- Holds themselves and others accountable.
- Builds systems that improve performance.
- Develops people into top performers.
- Raises standards every day.
Minimum Qualifications- Minimum 3 years of Automotive Service Management experience.
- Proven success leading dealership service operations.
- Strong understanding of fixed operations and service profitability.
- Excellent leadership, communication, and organizational skills.
- Valid driver's license with acceptable driving record.
- Toyota experience preferred but not required.
Benefits- Excellent Compensation Package
- Performance-Based Incentives
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Vacation & Holidays
- Ongoing Leadership Development
- Employee Discounts
- State-of-the-Art Facilities
- Family-Owned and Operated
Ready to Apply?To apply, click the link below and complete our quick two-question Culture Index survey.
https://go.cultureindex.com/p/D551SMxgT7DNLR6q
Once you've completed the survey, we'll review your information promptly and contact qualified candidates.
