Job DescriptionWe are looking for an
Automotive Service Drive Sales Representative; for our Lexus of Queens location, who is responsible for maximizing vehicle sales through prospecting customers from the service lane.
Job Duties and Responsibilities:- Responsible for all facets of the vehicle sales/lease process from greeting the customer from the service lane to delivery of the vehicle and (related follow up), subject to responsibilities expressly reserved for management
- Consistently follows road to sale as set forth by management (i.e. walk around, test drive, needs analysis, etc.)
- Maintains minimum target sales goals set by upper management
- Displays excellent customer service skills, including without limitation: Managing difficult or challenging customer situations; responding promptly to customer needs; soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments to customers and management
- Works effectively with, and assists, other Sales Consultants, co-employees and dealership management to create and maintain effective customer relationships and sell, lease, or deliver vehicles
- Completes accurate paperwork accompanying vehicle sales
- Maintains highest ethical standards and utilizes legal and ethical selling techniques
- Maintains CSI scores and survey returns at or above company standards
- Demonstrates knowledge of product knowledge and market conditions relating to vehicle lease/sales
- Requires minimal supervision and uses resources efficiently and effectively and seeks feedback to improve performance
- Follows Safeguards Rules and company safety procedures and policies
Job Qualifications:Subject to applicable law, individuals employed in this position must demonstrate the following qualifications and competencies. This list is not all -inclusive and maybe amended or supplemented as business needs dictate.
- Individuals employed in this position must be able to stand, sit and mobilize through various dealership work areas (sometimes for extended periods)
- Individuals employed in this position must have neat, clean, and professional appearance
- Individuals employed in this position must have the ability to work under pressure and have excellent negotiation/ closing skills
- Individuals employed in this position must have excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
- Individuals employed in this position must have excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
- Individuals employed in this position must be able to read, and generally analyze and interpret relevant business periodical, professional journals, technical procedures and/or government regulations and write reports and general business correspondence.
- Individuals employed in this position must demonstrate sufficient computer literacy
- Individuals employed in this position must possess a valid driver's license in good standing
- Individuals employed in this position must be able to enter and exit vehicles to demonstrate features and options
- Individual employed in this position must possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards
- Individual employed in this position must maintain business sold within market area according to factory guidelines and maintains CSI index in accordance to manufacturer's standards
Job Type: Full-time
Pay: $65,000.00 - $110,000.00 per year
Weekly salary up to $1000
Benefits:- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
Supplemental Pay:
Experience:
- Automotive Sales: 2 years (Preferred)
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
