Automotive Service Center Manager

SpeeDee Oil Change and Auto Service

$80K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in an automotive service environment, ideally in a managerial role.
  • Proficient in team management and staff performance evaluation.
  • Strong communication skills for effective customer negotiations.
  • Experience with inventory control in an automotive context.
  • Knowledgeable about automotive repair processes and customer service standards.

Responsibilities

  • Supervise and support the sales and service team for optimal performance.
  • Communicate with customers to understand needs and explain services.
  • Price and sell automotive services, effectively closing negotiations.
  • Manage inventory to ensure all necessary parts are available.
  • Schedule staff appropriately to meet operational demands.
  • Collaborate with the assistant manager to enhance service efficiency and customer satisfaction.
  • Monitor service quality and address any issues to uphold standards.

Benefits

  • Sign-on bonus available for the right candidate.
  • Solid bonus plan included.
  • Positions located in Metairie, Covington, and Baton Rouge, LA.
  • Recruitment focused on candidates from the New Orleans metro area.
  • Opportunity to lead and make a significant operational impact.
Full Job Description
Responsive recruiter

Replies within 24 hours

Overview: Sign -on bonus available for the right candidate. Solid bonus plan as well. Positions will be facilities in Metairie, Covington, and Baton Rouge, LA. Advertising for candidates in the New Orleans metro areas
We are seeking a dedicated and experienced Automotive Service Center Manager to lead our service center. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role is crucial in ensuring that our team operates efficiently while maintaining high standards of quality and safety. The Automotive Service Center Manager will oversee daily operations, manage staff, and ensure customer satisfaction through effective communication and problem-solving.

Duties

  • Supervise and manage the sales and service team, providing guidance and support to ensure optimal performance.
  • Communicate effectively with customers to understand their needs, provide estimates, and explain services performed.
  • Price and sell automotive services while negotiating with customers to close sales effectively.
  • Manage inventory control to ensure that necessary parts and supplies are available for service operations.
  • Assist in shift management by scheduling staff appropriately to meet service demands.
  • Collaborate with the assistant manager to implement strategies for improving service efficiency and customer satisfaction.
  • Monitor service quality and address any issues or concerns promptly to maintain high standards.

Experience

  • Proven experience in an automotive service environment, preferably in a managerial role.
  • Strong skills in managing teams, including supervising staff and conducting performance evaluations.
  • Excellent communication skills, with the ability to negotiate effectively with customers.
  • Experience in inventory control practices within an automotive setting.
  • Familiarity with automotive repair processes and customer service best practices is highly desirable.

Join our team as an Automotive Service Center Manager where you can make a significant impact on our operations while fostering a positive work environment!

Compensation: $80,000.00 - $150,000.00 per year

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.

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