Automotive Service Advisor / Writer (dealership experience required)

Village Automotive Group

$75K — $125K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of automotive service advisor experience
  • 21+ years old
  • Valid driver's license with good record
  • Proficient in computer systems and software
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Attention to detail
  • Team-oriented
  • Ability to perform physical duties related to the position

Responsibilities

  • Greet customers with hospitality and respect
  • Obtain customer and vehicle information
  • Recommend maintenance, repairs, and services
  • Answer technical inquiries regarding vehicles
  • Oversee service orders and documentation
  • Set service appointments and delegate tasks
  • Manage workflow with service technicians
  • Communicate vehicle progress to customers
  • Build long-term relationships with customers

Benefits

  • Competitive Compensation
  • 50% company-paid health & dental insurance with no deductible option
  • Vision Insurance
  • 401(k) with generous company match
  • Paid Time Off and Vacation
  • Life and Disability Insurance
  • Flexible Spending Account
  • Employee Purchase Program/Discounts
  • Wellness Programs
  • Company-paid outings
  • Weekly pay
  • Employee Referral Bonus
  • Work-life balance
  • Small business and family-oriented culture
  • Large loyal customer base
Full Job Description
Brigham-Gill Village CDJR is looking for an experienced Automotive Service Advisor / Writer to join their busy store.

Job Type: Full Time
Pay: $75,000-$125,000

Responsibilities
  • Greet every customer that enters our facility with hospitality and respect
  • Obtain the customers' and their vehicle's information
  • Determine and recommend needed maintenance, repairs and services based on the vehicle information and history
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Oversee service orders & related documentation
  • Set service appointments and assign tasks to service department employees
  • Manage the store's workflow and delegations to the service technician team
  • Communicate and update customers on the progress of their vehicle
  • Build long-term relationships between the store, yourself and the customer


Qualifications
  • 3+ years of automotive service advisor experience required
  • 21+ years old
  • Valid driver's license with good driving record
  • Proficient in using computer systems and software applications
  • Excellent communication and interpersonal abilities
  • Strong organizational and time management skills
  • Attention to detail
  • Team oriented
  • Ability to bend, move, lift and physically perform duties in the scope of this position

Benefits
  • Competitive Compensation
  • Health & Dental Insurance - 50% company paid, no deductible option available
  • Vision Insurance
  • 401(k) Plan with Generous Company Match
  • Paid Time Off / Vacation Time
  • Life and Disability Insurance
  • Flexible Spending Account
  • Employee Purchase Program / Discount
  • Wellness Programs
  • Company-Paid Outings
  • Weekly pay
  • Employee Referral Bonus
  • Work-Life Balance
  • Small Business / Family Oriented Culture
  • Large Loyal Customer Base

Department Service Role Service Advisor Locations Brigham-Gill Village Chrysler Dodge Jeep Ram (Natick, MA) Yearly salary $75,000 - $125,000 Employment type Full-time

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