Benefits: - Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Profit sharing
- Training & development
- Opportunity for advancement
- Vision insurance
No Weekends | $55,000-$135,000+ | High-Performance Shop | Columbus, OHMilex Complete Auto Care - Mr. Transmission | 2233 Morse Rd, Columbus, OHWe are hiring
ONE high-performing Service Advisor to lead our front counter.
If you know how to
build trust quickly, stay organized under pressure, and convert opportunities into approved work - this is a high-respect, high-income role.
This is
not a receptionist position.
This is a
performance-driven leadership role at the front of the shopWhat You'll Be Responsible ForYou will help lead the customer experience and performance of the shop by:
- Greeting customers and setting the tone for a professional experience
- Answering calls and converting them into scheduled opportunities
- Performing proper fact-finding and building trust with customers
- Presenting digital inspection results clearly and confidently
- Turning recommended work into approved work through honest communication
- Managing workflow between customers, technicians, and management
- Writing accurate estimates and following up on pending work
- Keeping customers informed so nothing falls through the cracks
- Helping maintain a smooth, organized, and profitable daily operation
This role combines:
Sales + Customer Experience + Operational ControlHow You'll Be Measured (and Paid Like It)This is a
performance-based role, and top performers will earn accordingly.
You will be measured on:
- Revenue contribution
- Average Repair Order (ARO)
- Estimate approval / close rate
- Phone-to-appointment conversion
- Organization, communication, and follow-up
If you know how to produce - you will be rewarded for it.
What We're Looking ForYou may be a strong fit if you are:
- Confident, professional, and composed under pressure
- Strong on the phone and in person
- Organized and detail-oriented
- Skilled at building trust quickly
- Able to communicate effectively with both customers and technicians
- Comfortable presenting and closing needed work without pressure tactics
- Driven by performance, accountability, and doing things right
Preferred Experience- Automotive service advisor experience
- Auto repair shop experience
- Front counter / service writing experience
- Digital inspection / estimate presentation
- CRM or shop management software
This Role Is NOT For Someone Who- avoids sales or uncomfortable conversations
- struggles with follow-up or organization
- gets overwhelmed when it gets busy
- creates drama or blames others
- wants to clock in and coast
We are building a team of professionals - not placeholders.
Compensation & Benefits- Base pay + performance incentives / commission
- $55,000-$135,000+ earning potential
- Paid holidays + PTO
- Benefits available (health, dental, vision, etc.)
- Employee discounts
- No weekends
Why Milex Complete Auto Care - Mr. Transmission?We're not a high-pressure sales shop.
We focus on:
- thorough inspections
- clear communication
- honest recommendations
- and long-term customer relationships
We believe:
The best advisors don't "sell" - they
educate, guide, and earn trustIf that's how you operate, you'll fit here.
How to ApplyWe are hiring
ONE person for this role.
Apply now or text
Matt at 425-623-0414When you apply, answer this:
"Why would you be a rock star at the front counter?"Compensation: $90,000.00 - $135,000.00 per year
