Long Beach Honda is looking for an experienced Service Advisor who enjoys helping customers, building relationships, and thriving in a fast-paced environment.
What We're Looking For- 2+ years of Service Advisor experience in a new car dealership
- Friendly, approachable, and customer-focused
- Strong communication and relationship-building skills
- Motivated team player who enjoys a fast-paced environment
- Organized, detail-oriented, and committed to delivering an exceptional customer experience
- Comfortable using dealership software and technology to manage service operations
Why You'll Love Working Here- Competitive compensation with performance-based bonuses
- Average yearly earnings: $38,500-$125,000+ (base wage plus commissions/bonuses)*
- 401(k) with company match
- Wellness Time Off, paid holidays, and a Personal Purpose Day
- Medical, dental, vision, life, disability, and AD&D insurance
- Health Savings Account, Flexible Spending Account, Employee Assistance Program, and wellness resources
- Mental health support and diabetes management programs
- Parental leave stipend
- Annual company-wide bonus program (Garff Giveback)
- Employee discounts on vehicles, service, parts, and more
*Compensation is based on skills, experience, training, performance, and applicable incentives.What You'll Do- Welcome customers and create a positive service experience
- Listen to customer concerns and recommend appropriate services
- Communicate repair recommendations, estimates, and vehicle status updates
- Answer customer calls and inquiries professionally and efficiently
- Review completed repairs, explain recommendations, and process payments
- Maintain accurate repair orders and service records using dealership systems
- Promote customer satisfaction and encourage feedback through surveys
