Automotive Service Advisor | Heritage Hyundai Towson

MileOne Autogroup

$31K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years' experience in automotive service writing at a dealership
  • Familiarity with Reynolds Ignite software is preferred
  • Ability to interpret safety and maintenance documents
  • Basic knowledge of MS Office and internet proficiency
  • Understanding of car functions and operations

Responsibilities

  • Provide excellent customer service regarding vehicle care
  • Schedule and manage service appointments efficiently
  • Prepare and communicate service estimates to customers
  • Address and resolve customer complaints promptly
  • Ensure compliance with manufacturer's warranty specifications

Benefits

  • Comprehensive health and financial benefits
  • Employee Purchase Program for vehicle discounts
  • NextMile Scholarship Program for education assistance
  • Employee Assistance Program for personal support
  • Access to training and mentoring opportunities
Full Job Description
Heritage Hyundai Towson is seeking a dynamic, customer-focused Automotive Service Advisor / Service Writer to join our fast-paced, high-energy Service Department. If you're passionate about cars, thrive on building relationships, and excel at helping customers understand their vehicle needs, we want you on our team!

Service Advisor Responsibilities:
- Provide customer service to include vehicle service care and manufacturer's warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints

Service Advisor Qualifications:
- 2+ years' dealership experience in automotive service writing
- Reynolds Ignite experience, preferred
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills

- Working knowledge of basic car functions, characteristics, and operations

MileOne Employee Advantage includes health and financial benefits and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.

MileOne Benefits: https://www.mileonejobs.com/our-benefits.htm

HEGE123

Service

Salary Range
$31,200.00 - $150,000.00

Heritage Hyundai Towson

Post Internally and Externally

Zip Code
21204

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