Group 1 Automotive

Automotive Service Advisor

Group 1 Automotive$72K — $216K *
US-AnywhereRemote in United States
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Previous Automotive Service Advisor experience required.
  • Preferred dealership experience.
  • Excellent customer service and communication skills.
  • Strong sales aptitude for recommending maintenance and repairs.
  • Positive attitude and professional appearance.
  • Ability to multitask in a fast-paced environment.
  • Basic computer and technology skills.

Responsibilities

  • Greet customers promptly and professionally to ensure an outstanding service experience.
  • Document customer concerns and vehicle service needs accurately.
  • Recommend maintenance and repair services based on guidelines and inspections.
  • Communicate repair recommendations, costs, and timelines clearly.
  • Coordinate with technicians for efficient workflow and timely delivery.
  • Keep customers informed throughout the repair process.
  • Review completed work with customers and explain services performed.

Benefits

  • Competitive pay plan.
  • Medical, Dental, and Vision Insurance.
  • Life and Disability Insurance.
  • 401(k) with company match.
  • Paid time off.
  • Employee Vehicle Purchase Program.
  • Employee Stock Purchase Plan.
Full Job Description
Overview

Join Group 1 Automotive, a Fortune 250 automotive retailer, and become part of a team that is committed to delivering exceptional customer experiences. We are looking for customer-focused, motivated, and professional Automotive Service Advisors to join our high-performing service teams. As the primary point of contact between our customers and service department, you'll build lasting relationships, provide trusted guidance, and help customers maintain their vehicles with confidence. If you're passionate about customer service and enjoy working with people in a fast-paced environment, we'd love to hear from you.

 

We are accepting resumes at the following locations:

  • Tustin Lexus
  • Newport Lexus
  • Toyota of Anaheim

What We Offer

  • CompetitivePay Plan
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan

 

The salary range for this commission based position is between $6,000-$18,000/month.

Responsibilities
  • Greet customers promptly and professionally, ensuring an outstanding service experience from start to finish.
  • Listen to customer concerns and accurately document vehicle service needs.
  • Recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections.
  • Communicate repair recommendations, costs, and timelines clearly and effectively.
  • Coordinate with technicians to ensure efficient workflow and timely vehicle delivery.
  • Keep customers informed throughout the repair process.
  • Review completed work with customers and explain services performed.
  • Maintain strong customer relationships to encourage repeat and referral business.
  • Consistently meet or exceed customer satisfaction and sales performance goals.
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and business partners.
Qualifications
  • Previous Automotive Service Advisor experience required.
  • Previous dealership experience is strongly preferred.
  • Excellent customer service, communication, and relationship-building skills.
  • Strong sales aptitude with the ability to recommend maintenance and repairs needed.
  • Positive attitude, professional appearance, and strong work ethic.
  • Ability to multitask and perform in a fast-paced environment.
  • Basic computer and technology skills.
  • Goal-oriented with a desire to achieve performance objectives.
  • High School Diploma or equivalent required.
  • Valid driver's license and acceptable driving record.

 

Join Our Team

If you're looking for an opportunity to grow your career with a respected automotive retailer and a thriving dealership, we'd love to meet you.

Apply today and become part of the Group 1 Automotive team.

About Group 1 Automotive

Group 1 Automotive owns and operates about 130 franchises at approximately 100 dealerships, as well as about 25 collision service centers in more than a dozen states. Group 1 Automotive also has a handful of franchises in the UK. The company's dealerships offer new (60% of sales) and used cars and light trucks under more than 30 different brands. It also offers financing, provides maintenance and repair services, and sells replacement parts.

Group 1 Automotive Careers

Join the dynamic team at Group 1 Automotive, a leader in automotive retail and service. We are currently expanding our team globally, offering unparalleled job opportunities for professionals passionate about the automotive industry.

Work You’ll Do

At Group 1 Automotive, you will be part of a team that is dedicated to innovation and excellence. Our company is committed to your professional growth and development, providing a platform where your skills can shine and lead to significant career advancements. Whether you are looking for a leadership role or a position to kickstart your career, Group 1 Automotive has a place for you.

Explore Our Diverse Opportunities

From sales to service, technology to management, Group 1 Automotive offers a variety of career paths filled with promising job opportunities. Our commitment to diversity and inclusive culture ensures that every team member is valued and given the chance to succeed.

Internship Programs

Kickstart your career with Group 1 Automotive through our internship programs. These opportunities allow you to gain hands-on experience, develop essential industry skills, and network with professionals. Internships can often lead to full-time positions, making them a great stepping stone for ambitious students and recent graduates.

Professional Growth and Benefits

Group 1 Automotive is not just about hiring; it's about nurturing leadership and facilitating continuous professional development. We offer robust training programs, including diversity training and leadership workshops, to help you grow at every stage of your career. Our benefits package is designed to support the well-being and financial security of our team members and their families.

Join Our Team

We are looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on our careers page. Prepare your resume, ace the interview, and join a company that values innovation and leadership.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by following our careers blog. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new and exciting opportunities.

Group 1 Automotive and You

At Group 1 Automotive, we empower our employees to take charge of their careers. With support for networking, continuous training, and access to global opportunities, the potential for growth is limitless. Be part of a team that drives the automotive industry forward, embracing challenges and celebrating successes together.

Explore Group 1 Automotive Jobs Today

Discover the career you’ve always wanted with Group 1 Automotive. Visit our jobs portal to explore current openings, submit your resume, and take the first step towards a rewarding career with us. Your future in the automotive industry starts here!

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. SEARCH GROUP 1 AUTOMOTIVE JOBS

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.
Learn more about Group 1 Automotive
Size
13,711 employees
Market Cap
$2.5 billion
Industry
Net Income
$286.4 million
Founded
1997
5 Year Trend
+4.4%
Revenue
$10.8 billion
NASDAQ

Similar Jobs

More Jobs at Group 1 Automotive

More Manufacturing & Automotive Jobs

Find similar Automotive Service Advisor jobs: