Automotive Service Advisor

Executive Kia

$70K — $125K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of Service Advisor experience in the automotive industry.
  • Proven track record of delivering excellent customer satisfaction (CSI) ratings.
  • Strong interpersonal and communication skills, able to connect with customers.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Familiarity with Kia vehicles and service processes is a strong advantage.

Responsibilities

  • Provide exceptional service experience for all customers, ensuring complete satisfaction (CSI).
  • Advise customers on necessary repairs and services, communicating clearly and effectively.
  • Build strong relationships with clients to ensure repeat business and referrals.
  • Coordinate with the service team for timely and accurate service delivery.
  • Maintain detailed customer records and service reports.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays for work-life balance.
  • Ongoing training to stay updated with latest Kia technology and customer service practices.
  • Career advancement opportunities within the organization.
  • Employee discounts on vehicles, parts, and services.
Full Job Description
Automotive Service Advisor

Executive Kia

Wallingford, Ct.

What We Offer:
  • Competitive Compensation: $70,000 - $125,000 per year based on experience and performance.
  • Comprehensive Benefits Package: Including medical, dental, and vision insurance.
  • 401(k) Retirement Plan: With company match to secure your financial future.
  • Paid Time Off and Holidays: Maintain a healthy work-life balance.
  • Ongoing Training: Stay updated with the latest in Kia technology and customer service practices.
  • Career Advancement Opportunities: Grow within our organization with a clear path to success.
  • Employee Discounts: Special pricing on vehicles, parts, and services.

What you'll do:
  • Provide an exceptional service experience for all customers, ensuring complete satisfaction (CSI).
  • Advise customers on necessary repairs and services, communicating clearly and effectively.
  • Build strong relationships with clients, ensuring repeat business and referrals.
  • Coordinate with the service team to ensure timely and accurate service.
  • Maintain detailed customer records and service reports.


Key to success:
  • Experience: 1+ years of Service Advisor experience in the automotive industry.
  • Customer Satisfaction: Proven track record of delivering excellent customer satisfaction (CSI) ratings.
  • Communication Skills: Strong interpersonal and communication skills, with a genuine ability to connect with customers.
  • Organizational Skills: Ability to multitask and manage time effectively in a fast-paced environment.
  • Knowledge: Familiarity with Kia vehicles and service processes is a strong advantage.

Ready to Elevate Your Career? If you are an experienced Service Advisor with a passion for customer service and a strong track record, this is your opportunity to join a winning team at by Executive Kia. Apply now to be part of a dynamic, forward-thinking dealership!

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