Automotive Service Advisor

Berman Auto Group

• $115K *
Lincolnwood, IL 60712In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Dealership Service Advisor experience required
  • Tekion and Hyundai experience highly preferred
  • Clean driving record and valid driver's license
  • Strong interpersonal skills to build rapport with customers
  • Excellent verbal and written communication skills
  • Detail-oriented for accurate documentation
  • Ability to multitask in a fast-paced environment

Responsibilities

  • Greet customers promptly and courteously at the service drive
  • Obtain customer and vehicle information
  • Listen attentively to customer concerns and document service needs
  • Determine and recommend necessary maintenance based on vehicle history
  • Prepare accurate cost estimates for labor and parts
  • Keep customers informed about vehicle repair status
  • Explain completed work and charges clearly to customers
  • Coordinate service appointments for timely completion

Benefits

  • Competitive PTO Policy
  • Multiple Low-Cost Medical Insurance Options
  • Low-Cost Dental, Vision & Life Insurance Options
  • Short Term & Long Term Disability
  • Fully PAID Training
  • 401K
  • Automotive Service & Sales Discounts
  • Opportunities for Advancement
Full Job Description
Job Title: Service Advisor
Location: Lincolnwood, IL
Pay: $115,000+ year - Commission pay plan

Schedule
  • Full-time (40 hours, 5 days/week)
  • Sundays always off
  • Second day off alternates weekly (Set Weekday off vs. Saturday off)
  • Every other weekend completely off


Job Responsibilities
  • Greet customers promptly and courteously upon arrival at the service drive
  • Obtain customer and vehicle information
  • Listen attentively to customers' concerns and accurately document their vehicle service needs
  • Determine and recommend necessary maintenance based on age, mileage and history of the vehicle.
  • Prepare a complete and accurate estimate of cost for labor and parts.
  • Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
  • Comfortably and clearly explain all completed work and charges to the customer
  • Coordinate service appointments and ensure timely completion of service orders
  • Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction

Company Benefits:
  • Competitive PTO Policy
  • Multiple Low-Cost Medical Insurance Options
  • Low-Cost Dental, Vision & Life Insurance Options
  • Short Term & Long Term Disability
  • Fully PAID Training
  • 401K
  • Automotive Service & Sales Discounts
  • Opportunities for Advancement

Qualifications
  • Dealership Service Advisor experience, required
  • Tekion and Hyundai experience, highly preferred.
  • Clean driving record and valid driver's license
  • Strong interpersonal skills with the ability to build rapport and establish trust with customers
  • Excellent communication skills, both verbal and written
  • Detail-oriented with the ability to accurately document service requests and recommendations
  • Ability to multitask and prioritize tasks in a fast-paced environment
* Ladders Estimates

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