Are you a leader who thrives on developing people, driving results, and creating a winning culture?
Capital Ford of Charlotte is looking for a high-energy
Sales Manager / Desk Manager who brings passion, accountability, and a servant-leadership mindset to the showroom floor. This isn't a position for someone who simply wants to desk deals. We're looking for someone who can inspire a team, coach performance, hold the line on process, and help take our dealership to the next level.
If you're the type of leader who leads from the front, embraces challenges, and believes success comes from serving your team, we want to talk to you.
What You'll Be Doing:- Lead, coach, and develop a team of Sales Consultants
- Desk deals and structure transactions to maximize profitability while delivering an exceptional customer experience
- Drive accountability around lead management, appointments, follow-up, and CRM activity
- Partner with F&I and dealership leadership to achieve sales and profitability goals
- Monitor key performance metrics and create action plans for improvement
- Assist with inventory management, appraisals, and merchandising strategies
- Foster a positive, high-performance culture built on teamwork and respect
- Recruit, train, and retain top sales talent
What We're Looking For:- Previous Automotive Sales Manager, Desk Manager, or high-performing Sales Manager experience
- Strong leadership skills with a passion for developing people
- Proven track record of driving sales volume and profitability
- Experience managing dealership KPIs and performance metrics
- Strong understanding of CRM processes, lead management, and customer follow-up
- High level of integrity, accountability, and professionalism
- Competitive drive with a team-first mentality
- Ability to thrive in a fast-paced environment
The Ideal CandidateYou don't just talk about culture-you create it.
You know your numbers.
You hold people accountable because you care about their success.
You celebrate wins, coach through challenges, and lead with humility.
You bring energy, urgency, and hustle every day while never losing sight of the customer experience.
