Automotive Sales Desk Manager

Lithia Motors, Inc.

• $90K — $140K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Automotive Sales Management experience
  • Proven track record with exceptional Customer Satisfaction Index (CSI)
  • Valid driver's license with an acceptable driving record

Responsibilities

  • Lead and coach the automotive sales team to meet sales and customer experience goals
  • Manage daily sales desk operations, including deal structure and pricing
  • Monitor sales performance and provide ongoing coaching
  • Train and develop Sales Consultants to enhance skills and product knowledge
  • Collaborate with management to establish and execute sales strategies
  • Support a customer-focused showroom while maintaining sales standards
  • Review customer and sales activity to identify improvement opportunities

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Access to Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
Full Job Description
Dealership:
L0556 Wilde East Towne Honda

Wilde East Towne Honda

Hiring: Automotive Sales Desk Manager
  • Pay: $90,000-140,000 annual salary
  • Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Reports to: Sales Manager and General Manager


What You'll Do
  • Lead and coach the automotive sales team to achieve sales, gross profit, CSI, and customer experience goals
  • Manage daily sales desk operations, including deal structure, pricing, inventory, and sales strategy
  • Monitor sales performance, identify opportunities, and provide ongoing coaching and development
  • Train, cross-train, and develop Sales Consultants to strengthen product knowledge, sales skills, and closing performance
  • Partner with Sales Management and dealership leadership to establish and execute sales strategies
  • Support a fast-paced, customer-focused showroom while maintaining consistent sales processes and standards
  • Review customer and sales activity to identify opportunities for improved performance, retention, and customer satisfaction
  • Ensure sales team members follow dealership processes, policies, and compliance standards


What You'll Bring
  • 2+ years of Automotive Sales Management experience
  • Must have a proven track record with an exceptional CSI
  • Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

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