2+ years of sales experience in a customer-focused role
High school diploma or GED equivalent
Strong customer service and organizational skills
Proficient negotiation abilities
Self-motivated and enthusiastic in a team setting
Prior customer service or retail sales experience
At least 18 years old and possess a valid driver's license with a clean record
Responsibilities
Assist customers in selecting a vehicle that meets their needs
Follow up promptly and maintain strong customer relationships
Explain product performance and available options to customers
Deliver vehicles, ensuring customers understand features and paperwork
Stay informed about incoming inventory and product benefits
Introduce customers to service department staff to highlight maintenance quality
Benefits
Opportunity for growth within the company
Team-oriented work environment
Access to employee training and development programs
Potential for commission or performance bonuses
Employee discounts on vehicle purchases and services
Full Job Description
Job Responsibilities:
Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
Provide timely follow up and maintain strong relationships with customers
Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Job Requirements:
2+ years of Sales experience
Minimum high school diploma or GED equivalent required
Excellent customer service, organizational and negotiation skills
Self-motivated, goal orientated and enthusiastic presence in a team environment
Prior proven customer-service or retail sales experience
18+ years of age or older to comply with the company driving policy
