Deloitte

Automotive Implementation Consultant

Deloitte • $74K — $147K *
Bellevue, WA 98006In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in software implementation or technical customer support
  • Familiarity with automotive business processes and retail sales
  • Strong troubleshooting skills for software and hardware issues
  • Experience with dealership software integration
  • Ability to manage travel schedule and budget
  • Bachelor's degree or equivalent experience
  • Willingness to travel extensively (up to 90%) for on-site support

Responsibilities

  • Lead final phases of DMS implementation including training and post-installation support
  • Ensure project timelines, deliverables, and quality standards are met
  • Communicate project objectives and milestones between dealership staff and Deloitte
  • Foster stakeholder collaboration at all project stages
  • Oversee technical installation and integration of DMS
  • Troubleshoot and resolve technical and operational issues
  • Design and deliver engaging learning experiences for dealership teams
  • Maintain records on project implementation and user feedback

Benefits

  • Extensive travel opportunities to support dealership locations nationwide
  • Engagement with cutting-edge dealership software and technology
  • Training and development opportunities for ongoing learning
  • Collaborative and dynamic work environment
  • Potential for limited immigration sponsorship
Full Job Description
Work you'll do/Responsibilities
  • Lead and coordinate the final phases of DMS implementation, from SIM training to post-installation support. Act as the primary point of contact and ensure all milestones are met on time and within scope.
  • Drive adherence to project timelines, deliverables, and quality standards; proactively escalate risks and develop mitigation plans.
  • Serve as a liaison between dealership staff, client teams, and Deloitte ensuring clear communication of project objectives, timelines, milestones, and expectations.
  • Foster collaboration and ensure effective stakeholder buy-in at each project stage.
  • Oversee the technical installation and integration of DMS ensuring alignment of dealership business needs with minimal business disruption.
  • Rapidly identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources to quickly resolve barriers to success.
  • Design and deliver engaging learning experiences (both in-person and virtual), guiding dealership teams through software functionality, best practices, and change adoption.
  • Provide hands-on support through the transition, equipping users of all skill levels to confidently utilize new tools.
  • Maintain comprehensive records on project implementation, custom configurations, user feedback, and lessons learned to enable ongoing optimization of deployment processes.
Qualifications

Required
  • Experience in software implementation, digital enablement, dealership operations, or technical customer support
  • Experience with retail sales and automotive business processes
  • Experience troubleshooting software and hardware issues
  • Dealership software integration experience
  • Experience managing a travel schedule and budget
  • Bachelor's degree; or equivalent experience
  • Willingness and ability to travel up to 90% and deliver on-site support at dealership locations nationwide. This will include overnight travel.
  • Limited immigration sponsorship may be available
Qualifications

Preferred
  • Exceptional communication, organizational, and analytical problem-solving skills.
  • Collaborative team player with a growth mindset and a commitment to ongoing learning.
  • Comfort with evolving technologies and rapidly changing business environments.
  • Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency.
  • Self-starter
  • Dealership management experience
  • Onboarding software training certification
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,900 to $147,600.

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

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