Automotive General Manager

United Imports San Jose

$90K — $120K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of five years in a dealership or dealership group management role.
  • Proven ability to maximize sales team profitability and market share.
  • Strong capacity to inspire teams by setting clear performance benchmarks.
  • Expertise in managing sales department budgets effectively.
  • Excellent negotiation, closing, and marketing skills that drive sales success.
  • Commitment to delivering outstanding customer experiences and follow-up.

Responsibilities

  • Identify recruitment sources for sales staff and conduct selection processes.
  • Onboard new hires and manage expectations, providing necessary resources.
  • Lead training sessions focused on sales techniques and product knowledge.
  • Achieve sales volume, gross profits, and high customer satisfaction.
  • Coach team members on time management and adherence to sales procedures.
  • Develop future leaders by managing performance and fostering job growth.
  • Maintain organized inventory and ensure facility cleanliness.

Benefits

  • Medical, Dental, and Vision Insurance
  • Paid training for professional development
  • Retirement plan options including 401(k)
  • Paid time off policy
  • Employee referral bonuses and vehicle acquisition programs
Full Job Description
Are you a Sales Manager, GSM, or GM looking to take the next step in your career? Apply now!

We have an exceptional opportunity for an experienced and highly successful Sales Manager, GSM, or GM. As our company expands, we're seeking individuals ready to make a significant impact on the sales and overall success of our dealer group.

This role offers the right person, with a proven sales track record, the chance to lead a competitive team in a collaborative work environment. If you're passionate about coaching, guiding, and motivating others, enjoy excitement and accountability, and seek the opportunity to lead a team to the #1 position in a major metro market, this job is for you!

Ideal Candidate Requirements:
  • Minimum of five years of experience in similar roles within a dealership or dealership group.
  • A track record of maximizing sales team profitability and market share.
  • The ability to inspire sales teams by setting individual and team performance benchmarks.
  • Expertise in managing and maintaining sales department budgets.
  • Strong negotiation, closing, and marketing skills that positively impact sales.
  • A commitment to delivering world-class customer experiences, responsiveness, and follow-up.

Required Experience:
  • Management: 1 year (Required)
  • Automotive: 5 years (Required)
  • Sales: 3 years (Required)

What We Offer:
  • Competitive compensation plan
  • Medical, Dental, and Vision Insurance
  • Paid training
  • Retirement plan
  • Paid time off
  • 401(k)
  • Ongoing professional development
  • Employee referral bonus, vehicle acquisition, and purchase programs

Essential Duties & Responsibilities:

Recruiting & Selection:
  • Identify sources for sales staff recruitment.
  • Conduct interviews, pre-employment screenings, and reference checks.
  • Select candidates who meet production and customer service standards and maintain staffing levels (14-16).

Orientation & Training:
  • Onboard new hires, set expectations, and provide necessary resources (office setup, voicemail, etc.).
  • Lead ongoing training sessions, focusing on sales procedures, product knowledge, prospecting, and overcoming objections.
  • Schedule sales teams equitably and conduct regular sales meetings.

Sales Production:
  • Meet or exceed volume, gross, and customer satisfaction targets based on budget forecasts.
  • Implement plans to achieve sales goals, ensuring proper guest follow-up and adherence to sales procedures.
  • Coach the team on time management to maximize efficiency, reviewing daily planners to ensure follow-up targets are met.

Supervision & Motivation:
  • Develop future leaders through job growth and performance management.
  • Provide feedback and counseling to sales staff, maintaining a positive working relationship across departments.
  • Serve as a role model, ensuring fair treatment and no favoritism.

Administration:
  • Ensure inventory is well-organized and presentable, with regular lot reorganization.
  • Manage vehicle demos, inventory cleanliness, and ad unit readiness.
  • Maintain a clean and organized facility and ensure procedural consistency.

Qualifications: To succeed in this role, candidates must be able to perform all essential duties satisfactorily. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

Disclaimer:
The duties and responsibilities listed above are not all-inclusive. They describe the general nature of the job and the expectations of the role. Other responsibilities may be assigned as needed.

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