Assurant

Automotive Director of Field Development

Assurant$103K — $173K *
US-AnywhereRemote in United States
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Extensive knowledge of retail automobile dealership operations
  • Current state licensing or ability to obtain licensing
  • 4+ years as a District Manager or similar role
  • 2+ years in sales, management, and customer service
  • Strong communication and client relations skills
  • Analytical mindset with problem-solving abilities
  • Experience coaching and developing others

Responsibilities

  • Oversee administration functions of F&I Account Specialists
  • Onboard and orient new specialists
  • Schedule specialist assignments
  • Track and report on specialist performance
  • Directly manage the Account Specialist Team
  • Conduct performance evaluations and provide feedback
  • Facilitate District Manager training and support rides

Benefits

  • Remote work flexibility
  • Significant travel opportunities (65%)
  • Professional development through training initiatives
  • Engagement in a dynamic role within the automotive sector
  • Opportunities for career advancement within the organization
Full Job Description

The purpose of Automotive Director of Field Development is to ensure success and provide support for F&I Account Specialist both in store and virtually within the Automotive Training Academy. They will also onboard and train new District Managers, upskill those needing improvement and to drive consistency of process with the Assurant Dealer Services field organization. The Director, Field Development will drive ADS fee generation through the performance of business development assessments and have direct management of the Teleservice District Managers.


What will be my duties and responsibilities in this job?

  • Oversite of F&I Account Specialist administration functions

  • Onboarding and orientation of new specialists

  • Scheduling specialist assignments

  • Collecting and distributing (as appropriate) all specialist assignment reports

  • Tracking and reporting on specialist assignment performance

  • Invoicing clients for account specialist services

  • Intake of payment and remittance to Finance department

  • Tracking and reporting on specialist receivables

  • Completing monthly specialist staffing and revenue reports

  • Direct Management of Account Specialist Team

  • Complete Account Specialist Checklist at day one of each assignment

  • Monitors and audits Account Specialist performance

  • Conducts in field Account Specialist kickoffs, 1:1’s, and onsite inspection

  • Conducts all people managers responsibilities

  • District Manager 30-day ride

  • Schedule 30-day ride for new District Manager with respective Regional Manager

  • Oversee 30-day ride with new DM covering all checklist items

  • Certified completion of 30-day ride for new District Managers

  • Collaborate with other FDM and National VP of Development and Training to update 30-day ride checklist as needed

  • Assist with District Manager Training Class

  • Work with VP of Training to schedule, develop and deliver District Managers class

  • District Manager ride along

  • Assess performance using Performance Evaluation Form

  • Provide feedback to District Managers

What are the requirements needed for this position?

  • Extensive knowledge of retail automobile dealership operation

  • Current state licensing required for home state or the ability to obtain licensing

  • 4 or more years of District Manager or similar position

  • 2 or more years of experience in the field of sales, management and customer service

  • Communication Ability: The ability to reach an agreement with one or more individuals on a course of action in relation to a defined goal or problem

  • Client Relations: Having a strong concern for client satisfaction and loyalty and the willingness to take actions that promote it

  • Analysis: Relating and comparing data from different sources, identifying issues, securing relevant information, and identifying relationships

  • Impact and Rapport Building: The ability to meet people quickly and establish a trust relationship. Make a positive first impression and exhibit confidence

  • Analyzes Problems and Makes Decisions: Commits to a course of action after identifying and assessing alternatives based on logical assumptions, facts, resources, constraints and organizational values

  • Addresses Conflict: Works with others to resolve differences in a professional and productive manner.

  • Coach and Develop Others: Helps other excel on the job and meet key accountabilities by providing timely coaching, guidance and feedback

  • AFIP and / or A.C.E. Certification

  • Must reside within 45 minutes of a major airport.

What other skills/experience would be helpful to have?

  • Bachelor’s Degree

  • Strong preference given to candidates located in Arizona or Colorado

  • 5+ years retail automotive dealership management experience

  • Proven retail sales experience in the automotive industry a plus

  • Account Specialist or similar Nationwide F&I experience

What are the working conditions and physical requirements of this job? 

General office demands  

How much should I expect to travel?

65% travel

#LI-Remote  

Pay Range:

$103,800.00 - $173,300.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.


About Assurant

The Warranty Group is the world’s premier provider of extended service plans and related benefits, with operations in 33 countries and 1800 employees. We have $5 billion in assets with almost $2 billion in revenues (2010). Our wholly-owned subsidiary, Virginia Surety Company, Inc., is rated "A-" Excellent by AM Best Company, as is our UK based company, London General Insurance. By providing underwriting, claims administration and marketing expertise, The Warranty Group is a global single-source solution for manufacturers, distributors and retailers of consumer goods including autos, homes, consumer electronics, medical devices, furniture and appliances as well as financial institutions. We partner with our clients to drive revenue through customer acquisition and retention, while providing financial modeling and regulatory services. The Warranty Group is a unit of Onex Corporation (TSX:OCX), one of Canada's largest publicly-held companies with assets of $40 billion, revenues of $35 billion, and 212,000 employees worldwide(2011).

Assurant Careers

Joining Assurant means becoming part of a team that is committed to supporting your career growth and innovation in the insurance sector. As a global provider of risk management solutions, Assurant is where professional aspirations meet opportunities for real impact.

Work You’ll Do

At Assurant, you’ll be part of a culture that cherishes diversity and is grounded in our commitment to helping you thrive. We offer a variety of job opportunities that allow you to bring your whole self to work every day. From entry-level positions to leadership roles, Assurant is keen on hiring top talent to drive our mission forward.

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Assurant is dedicated to your professional development. We provide comprehensive benefits and diversity training that ensure you have the tools needed for success. Our leadership programs are designed to cultivate your skills and help you ascend in your career through a variety of learning and networking opportunities.

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Assurant is not just a company; it's a community. We are committed to building a team that reflects our values of respect and inclusivity. Our hiring process is straightforward and respectful, designed to assess your skills and ensure a good fit for both parties. Prepare your resume, ace the interview, and join a team that’s ready to support you from day one.

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At the heart of Assurant’s operations is a drive for innovation. Our employees are encouraged to think big and work together to solve challenges. This collaborative environment is ideal for those who are solution-driven and eager to make an impact in the industry.

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Learn more about Assurant
Size
15,600 employees
Market Cap
$6.4 billion
Industry
Net Income
$441.8 million
Founded
1892
5 Year Trend
+6.2%
Revenue
$10 billion
NASDAQ

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