OverviewThe primary responsibilities of this role include remotely troubleshooting automation-related field issues to minimize the need for on-site responses by automation technicians. The successful candidate will also be responsible for frequent alarm reductions related to automation equipment and will serve as a key interface between the automation team and operations to ensure open lines of communication and transparency.
Responsibilities- Remotely troubleshoot and resolve automation-related field issues.
- Reduce the need for on-site responses by automation technicians.
- Perform frequent alarm reductions for alarms related to automation equipment.
- Serve as an interface between the automation team and operations to ensure open lines of communication and transparency.
- Maintain and troubleshoot industrial control systems, including TotalFlow, Flowboss, and Allen Bradley controllers and related infrastructure.
- Utilize knowledge of the Cygnet system to enhance troubleshooting and system performance.
Qualifications- Expertise in industrial control systems and troubleshooting.
- Strong understanding of TotalFlow, Flowboss, and Allen Bradley controllers and related infrastructure.
- Knowledge of the Cygnet system is a plus.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Previous experience in an Integrated Operations Center or similar environment.
- Proven track record of reducing alarm frequencies and improving system performance.
- Experience interfacing between technical teams and operations.
- Must meet all conditional job offer requirements, including background, drug, hair follicle, MVR, agility, and fit for duty.
