Job Description

Position Overview

As part of our commitment to supporting business growth through scalable automation solutions and fostering a culture of digital innovation, we are seeking an Automation Engineer to lead the transformation of operational workflows across the organization. This role will be pivotal in shaping the company's automation capabilities by designing and implementing intelligent process automation strategies, integrating advanced RPA and AI agent technologies, and enhancing the efficiency and adaptability of core business processes.

This position offers a unique opportunity to collaborate with business leaders to design, develop, and deploy an integrated automation strategy that blends the precision of robotic process automation (RPA) with the adaptability of AI-powered agents. The role focuses on creating intelligent automation solutions that not only streamline and optimize repetitive, rule-based tasks but also incorporate AI agents capable of cognitive decision-making, learning, and real-time adaptation where applicable. A key objective is to deliver robust, scalable automation workflows that enhance process efficiency, accuracy, and responsiveness to dynamic business needs.

The ideal candidate will bring a strong technical foundation in both RPA platforms and have experience with AI agent technologies, along with a customer-centric approach to delivering innovative solutions. Success in this role requires hands-on engineering skills, deep collaboration with stakeholders, and a passion for fostering continuous improvement through hybrid intelligent automation that can self-optimize and evolve. This hybrid approach positions the automation engineer as a leader in driving digital transformation by seamlessly integrating rule-based bots with intelligent agents to achieve unprecedented operational efficiency and innovation.

Job Description

An automation engineer is responsible for designing, developing, and implementing software solutions to automate business processes, optimize workflows, and enhance operational efficiency. This role requires cross-functional technical expertise, strong analytical skills, and close collaboration with stakeholders to transform manual tasks into scalable, automated solutions.

Key Requirements Summary

• Expertise in designing, developing, and optimizing automation workflows using Automation Anywhere, Microsoft Power Automate, and Copilot Studio for intelligent automation solutions.
• Knowledge of building AI-powered agents and autonomous workflows leveraging Copilot Studio to enhance automation with cognitive decision-making and adaptive capabilities.
• Strong programming skills in relevant languages for Microsoft based automation and integrations.
• Experience with process analysis and translating complex manual workflows into reliable, robust automation pipelines using rule-based RPA with a growing understanding where AI-driven agentic automation can be added.
• Ability to monitor, troubleshoot, and continuously improve automation performance, error handling, using Microsoft provided monitoring tools and reports.
• Strong documentation and collaboration skills to work effectively across IT, business stakeholders, and support teams for successful automation adoption and user enablement.
• Familiarity with Microsoft ecosystem and governance, including security, compliance, and lifecycle management within the Power Platform environments.
• Commitment to staying current with the latest advancements in AI, RPA, and cloud automation technology to drive innovation and business value.

Key Responsibilities

• Automation Workflow Design and Development
  
  • Design, build, and optimize automation workflows using Automation Anywhere and Microsoft Power Automate to streamline rule-based and legacy system processes.
  • Develop scalable, secure, and maintainable bots and cloud flows that integrate seamlessly with enterprise applications.
• AI-Powered Agent Creation and Management
  
  • Leverage Copilot Studio to build intelligent autonomous agents that provide conversational, goal-driven automation experiences.
  • Enable AI agents to reason, plan, and execute multi-step workflows across systems, enhancing decision-making and workflow adaptability.
• Process Analysis and Automation Opportunity Identification
  
  • Collaborate with business stakeholders to analyze current processes for automation potential.
  • Translate manual workflows into efficient automated solutions combining deterministic RPA flows and autonomous AI agents for maximum impact.
• Execution Monitoring and Continuous Improvement
  
  • Monitor automation and AI agent performance using Microsoft monitoring tools.
  • Troubleshoot issues, perform root cause analysis, and continuously improve automation efficiency, accuracy, and resiliency.
• Governance, Security, and Compliance
  
  • Implement governance and security controls compliant with organizational standards using Microsoft best practices.
  • Maintain audit trails and ensure data protection across automated processes and AI agents.
• Cross-Functional Collaboration and Enablement
  
  • Work closely with IT, business teams, and end-users to gather requirements, communicate solution capabilities, and support automation adoption.
  • Provide documentation, training, and change management expertise to facilitate smooth transitions.

This role integrates the strengths of Automation Anywhere, Power Automate, and Copilot Studio to deliver a hybrid automation strategy that combines robust RPA with intelligent AI agent capabilities, driving operational excellence and digital transformation. Other duties may be assigned.

Professional Experience/Qualifications

• 5+ years of experience in automation engineering, RPA development, or AI-powered process automation.
• Proficiency in Automation Anywhere, Microsoft Power Automate and Copilot Studio, for designing and deploying intelligent automation solutions.
• Experience developing and maintaining automation workflows that integrate with enterprise systems.
• Strong programming skills in relevant languages and frameworks used alongside these platforms, including Power FX, Python, and related scripting tools.
• Familiarity with enterprise process analysis, business requirements gathering, and translating complex workflows into hybrid automation combining RPA and AI agent technologies.
• Experience managing automation lifecycle including testing, deployment, monitoring, troubleshooting, and continuous improvement.
• Strong problem-solving, communication, and collaboration skills to work effectively with cross-functional teams and business stakeholders.
• Desire and ability to stay current with evolving intelligent automation technologies and contribute to innovation initiatives.

Competencies

• Collaborative and team-oriented with a focus on fostering partnerships across departments.
• Resilient and adaptable with a commitment to continuous improvement.
• High integrity, professional maturity, and a passion for excellence.
• Analytical and solution-focused, capable of leading discussions and workshops.
• Exceptional communication skills, with the ability to clearly articulate and communicate technical concepts to non-technical persons.

Education

• A strong foundation in automation, computer science, information technology, or related disciplines, gained through education or hands-on experience, is essential.

Physical Requirements

Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and sitting for long periods of time.

Work requires regularly inputting/retrieving words or data into or from an automated/computer system.

Compensation Range:
$86,700.00 - $130,000.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.