Auto Service Advisor

Nashville Toyota North

• $65K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Thorough knowledge of vehicle repair work
  • Ability to interpret business and technical documents
  • Excellent customer service skills
  • Basic math skills
  • Strong verbal and written communication skills

Responsibilities

  • Greet customers promptly and courteously upon arrival
  • Conduct thorough vehicle inspections and provide repair advice
  • Advise customers on vehicle maintenance according to manufacturer specifications
  • Provide constant updates on price estimations and timeframes
  • Relay details of work performed and amounts due to customers
  • Conduct follow-ups with customers regarding their service experience
  • Respond to customer inquiries and concerns effectively

Benefits

  • Full-time position during business hours
  • Mobile-friendly application process
  • Opportunity to utilize customer service skills
  • Collaborative work environment
  • Focus on problem-solving and active listening
Full Job Description
Auto Service Advisor

A DAY IN THE LIFE OF AN AUTO SERVICE ADVISOR

As an Auto Service Advisor with our car dealership, you're responsible for ensuring our customers receive prompt, courteous, and effective service. In a friendly and professional manner, you greet each customer the moment they walk through our door. You conduct a thorough inspection of their vehicle and provide advice regarding any mechanical problems you spot. In accordance with manufacturer specifications, you advise customers on how to care for their vehicles and why maintaining their vehicles is important.

In addition, you provide customers with constant updates concerning changes in price estimations, timeframes, and other changes. You also relay details of the work performed and amounts due as well as conduct follow-up with customers regarding questionnaires. Whenever customers come to you with questions or concerns, you're quick to respond or seek out someone else who has the correct answers. You enjoy having a job that uses your customer service skills to help others, which is why you thrive in this position!

QUALIFICATIONS FOR AN AUTO SERVICE ADVISOR
  • Thorough knowledge of vehicle repair work
  • Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures or government regulations
  • Excellent customer service skills
  • Basic math skills

Do you have exceptional verbal and written communication skills? Are you able to effectively present information and respond to questions from various people? Do you work well in a collaborative environment? Are you a strong problem solver and an active listener? Can you balance multiple tasks while demonstrating good time management? If yes, you might just be perfect for this automotive position with our car dealership!

WORK SCHEDULE FOR AN AUTO SERVICE ADVISOR

This full-time automotive position works during business hours.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this automotive job with our car dealership, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 37115

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