AAA

Auto Repair Center Manager

AAA • $91K — $114K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of industry experience in repair, maintenance, and emergency road services for vehicles.
  • 5+ years of management or leadership experience.
  • Bachelor's degree in a related field or equivalent experience.
  • ASE Certification preferred.
  • Strong financial management and statistical analysis skills.

Responsibilities

  • Develop strategic and tactical plans for business expansion, including budgets and analyses.
  • Execute behavioral tactics to meet established goals.
  • Collaborate with Emergency Road Service and AAA Managers to support repair operations.
  • Create and track marketing campaigns in partnership with leadership.
  • Support cross-functional business opportunities to maximize exposure and sales.
  • Plan and recruit talent necessary for business growth.
  • Provide leadership through coaching and mentoring.

Benefits

  • Comprehensive health and wellness programs.
  • Opportunities for professional development and training.
  • Flexible work arrangements.
  • Employee discounts on services and products.
  • Retirement savings plan with company match.
Full Job Description

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RESPONSIBILITIES / JOB DUTIES

  • Develops strategic and tactical plans for business expansion opportunities. This includes preparing annual budgets and business plans, additional financial, market and business analysis as needed.
  • Responsible for executing behavioral tactics to achieve established goals.
  • Works closely with Emergency Road Service and AAA Managers to ensure effective support of repair operations.
  • In partnership with leadership, develop marketing campaigns, promotional copy and tracks success.
  • Collaboratively supports others lines of business to develop and coordinate opportunities to maximize COR’s exposure and supports cross-sell product opportunities.
  • Plans, recruits and selects the talent required to grow the business.
  • Provides active, engaged leadership through behavioral coaching and mentoring.
  • Conducts performance evaluation and performance management activities for employees.
  • Champion of Team Member engagement ensuring all Team Members understand how their work is connected and important to corporate strategy.
  • Understands and manages to a profit and loss statement. Manages activities to drive results.
  • Reviews metrics to determine efficiencies and recommend products, solutions and best practices.
  • Responsible for large vendor relationships and commercial business offers.

KNOWLEDGE AND SKILLS

  • Highly developed leadership skills, quantitative and analytical skills with a proven ability to make data-driven decisions
  • Ability to communicate effectively - verbal and written.
  • Strong change management skills and the ability to operate in an environment of ambiguity.
  • Ability to work cross-functionally across many business units and functions.
  • Financial management experience, proficient math skills and adept at statistical analysis.
  • Ability to write and execute business and financial plans.
  • Working knowledge of Microsoft Office products.
  • Automotive/mechanical background (preferred).
  • Ability to drive vehicles equipped with manual transmission (preferred)
  • Knowledge of equipment/tool operation and diagnostic/repair procedures (preferred).

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

  • 5+ years Industry experience in providing repair, maintenance, and/or emergency road services for passenger and/or commercial vehicles (preferred).
  • 5+ years management or leadership experience (Does not have to be in addition to 5+ years industry experience, above).
  • Bachelor's degree in related area or an equivalent combination of education and experience (preferred).
  • ASE Certification (preferred).

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $91,989 - Mid: $114,985

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About AAA

AAA is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada. AAA provides services to its members, including roadside assistance and others. The organization was founded in 1902 in Chicago, Illinois.
Learn more about AAA
Size
6,000 employees
Industry

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