Audiovisual (AV) Solutions Sales Account Manager

HCI Systems, Inc.

$60K — $300K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree or equivalent experience required; bachelor's degree in marketing, business, or engineering preferred.
  • Over 10 years of experience in consultative sales and customer support within the AV/IT or similar technology industry.
  • Comprehensive knowledge of AV/IT products, design, engineering, and the industry as a whole; familiarity with fire life safety or low voltage systems is a plus.
  • Proficiency in using Windows, MS Office, and customer relationship management (CRM) software.
  • Excellent verbal and written communication skills, active listening, and strong persuasion techniques.
  • Ability to drive multiple concurrent opportunities through the sales cycle to closure with a focus on high-margin leads.
  • Strong commitment to exceptional customer service, skilled in needs analysis and site surveys.

Responsibilities

  • Prospect and cultivate new client relationships to promote HCI’s enterprise AV solutions.
  • Lead the sales process from proposal to closing, including crafting scopes of work and managing communication on project scope.
  • Serve as the primary contact for clients, establishing and maintaining strong partnerships throughout the sales process.
  • Collaborate with engineering, project management, and field service teams to ensure high customer satisfaction and successful project delivery.
  • Build market awareness through networking, presentations, and participation in industry associations.
  • Provide sales forecasts and relevant reports to the management team.

Benefits

  • Unlimited growth opportunities due to consistent double-digit expansion.
  • Comprehensive benefits package with 401(k) matching and reduced-cost medical, dental, and vision insurance.
  • Paid time off including holidays and a PTO plan.
  • Weekly pay schedule every Friday.
  • Employee perks including wellness programs, appreciation events, and pet insurance.
Full Job Description
Overview

Grow with us!

 

As we expand our capabilities into enterprise AV solutions, we are seeking a highly motivated Senior Sales Representative to join our team. This role will focus on developing and nurturing relationships within the AV integration space, driving business growth, and ensuring client satisfaction.

Responsibilities
  • Business Development: Prospect and cultivate new relationships with clients, identifying and educating prospective customers about HCI’s enterprise AV solutions and services.
  • Sales Leadership: Lead the sales process from proposal development to closing, including crafting comprehensive scopes of work, managing project scope communication, and handling change order costs.
  • Client Management: Serve as the primary contact for clients, ensuring strong partnerships are established and maintained before, during, and after the sales process. Oversee all aspects of customer accounts, including managing active accounts and fostering sales growth.
  • Collaboration: Work closely with engineering, project management, and field service teams to ensure high customer satisfaction and successful project delivery.
  • Market Awareness: Build market awareness through networking, presentations, event attendance, and participation in industry associations.
  • Sales Reporting: Provide sales forecast data and other relevant reports to the management team as needed.
Qualifications
  • Education: Associate degree or equivalent experience required; bachelor’s degree in marketing, business, or engineering preferred.
  • Experience: Over 10 years of experience in consultative sales and customer support within the AV/IT or similar technology industry.
  • Industry Knowledge: Comprehensive knowledge of AV/IT products, design, engineering, and the industry as a whole. Familiarity with fire life safety or low voltage systems is a plus.
  • Technical Skills: Proficiency in using Windows, MS Office, and customer relationship management (CRM) software.
  • Communication: Excellent verbal and written communication skills, along with active listening and strong persuasiveness in prospecting techniques.
  • Sales Acumen: Ability to drive multiple concurrent opportunities through the sales cycle to closure, with a focus on high-margin leads.
  • Customer Focus: Strong commitment to providing exceptional customer service, with the ability to perform needs analysis and site surveys effectively.

 

**compensation range includes potential commissions earned on sales**

 

HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.

 

Why Join Us?

  • Unlimited Growth – Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
  • Comprehensive Benefits – Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
  • Paid Time Off – Recharge with paid holidays and our PTO plan
  • Weekly Pay – Get paid every Friday.
  • Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.
Pay RangeUSD $60,000.00 - USD $300,000.00 /Yr.

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