Salary: $89,464.00 - $119,286.00 Annually
Location : Norristown, PA
Job Type: Full-Time
Job Number: 26-551
Department: Information Tech Solutions
Opening Date: 08/24/2026

SUMMARY
The Audio-Visual (A/V) Engineering Supervisor leads the County's A/V team and plays a critical role in delivering seamless, immersive experiences that enhance the County's engagement with its constituents and peers. This position is responsible for supervising A/V technicians and support staff while overseeing the design, implementation, and maintenance of A/V systems for various applications, including video conferencing, in-person meetings, virtual court proceedings, and live events. In addition to providing hands-on technical leadership, the A/V Engineering Supervisor sets priorities, manages staff schedules and workload, develops team members, and collaborates with multiple departments to ensure the efficient and effective use of A/V technology, contributing to the County's communication and operational success.

ESSENTIAL DUTIES AND RESPONSIBILITIES
* Supervise, mentor, and evaluate a team of A/V technicians and support staff, including assigning work, setting priorities, and managing daily schedules.

* Provide leadership, coaching, and professional development to A/V staff, and conduct regular performance evaluations.

* Participate in the hiring, onboarding, and training of A/V team members.

* Establish and enforce A/V standards, policies, procedures, and best practices across County facilities.

* Manage vendor and contractor relationships, including scoping work, reviewing quotes, and ensuring the quality of installations and services.

* Plan and manage the A/V budget, equipment lifecycle, and capital replacement needs.

* Serve as the primary point of escalation for complex A/V issues and high-profile events.

* Design and implement audio-visual systems tailored to the County's needs.

* Oversee and coordinate vendors in the installation and setup of A/V equipment, such as projectors, sound systems, and video conferencing tools.

* Perform routine maintenance and troubleshooting of A/V systems.

* Configure and calibrate A/V equipment to ensure optimal performance.

* Support virtual trials, hearings, and other court proceedings using tools like Zoom, Teams, or similar platforms.

* Provide technical support and training for users on A/V system operations.

* Collaborate with IT staff to integrate A/V systems into the County's network infrastructure.

* Manage and document the inventory of A/V equipment and accessories.

* Stay updated on the latest A/V technologies and industry trends.
* Assist in planning and executing live events, conferences, and presentations.

* Customize control systems and user interfaces for user-friendly operation.

* Create detailed system diagrams and technical documentation.

* Ensure compliance with industry standards and regulations.
QUALIFICATION REQUIREMENTS
Leadership & Supervisory Experience
• Minimum of five (5) years of progressive A/V experience, including at least two (2) years in a lead, senior, or supervisory capacity.
• Demonstrated experience supervising, scheduling, and developing technical staff.
• Proven ability to manage vendors, contracts, and A/V project budgets.
• Strong leadership, delegation, and team-building skills.
• Experience conducting performance evaluations and providing coaching and constructive feedback.
• Ability to plan and prioritize team workload across multiple concurrent projects and events.
Certifications & Technical Expertise
* Certifications such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design).
• Experience with A/V control systems like Crestron, Extron, or AMX.
• Proficiency in AutoCAD, Visio, or similar design software for system layouts.
• Strong knowledge of networking and IP-based A/V solutions.
• Familiarity with acoustics and sound system design principles.
• Knowledge of video production and editing software.
Project & Technical Skills
• Proven project management experience in leading A/V projects.
• Strong diagnostic and troubleshooting capabilities.
• Hands-on experience in the installation and configuration of A/V equipment.
• Expertise in cabling, wiring, and electrical systems.
Soft Skills
• Excellent communication and customer service abilities.
• Ability to explain technical concepts to non-technical users.
• Strong organizational skills with attention to detail.
• Flexibility to travel to various sites and work under pressure.

PHYSICAL DEMANDS
• Ability to lift and carry heavy A/V equipment as required.
Additional Requirements
• Willingness to stay current with evolving A/V technologies.
• Ability to work both independently and as part of a team.
• Technical writing skills for creating manuals and documentation.
• Availability to respond to A/V needs outside standard business hours, including evenings and weekends, to support events and court proceedings as needed.