PID: 26-14-09P-034-EDSUSummaryE-INFOSOL LLC is seeking a highly motivated
Atlassian Platform Engineer to be a full-time employee in
Washington, DC to join our innovative and customer solutions focused team.
Job DescriptionThe
Atlassian Platform Engineer will support enterprise-level Jira and Confluence administration for a high-visibility national security mission. This hands-on role is critical to modernizing and scaling collaboration platforms across multi-enclave environments. You'll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high-performing Atlassian solutions that drive federal public safety and national security objectives. Will help drive:
- Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
- Triage and resolve support tickets-from access requests to advanced configuration changes.
- Improve workflows, fields, dashboards, reports, templates, and permission models.
- Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
- Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
- Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
- Support compliance needs, including ATO documentation, audits, and configuration baselines.
Required Qualifications- Active Top-Secret clearance with capability to obtain SCI/CI Poly if needed to meet contract requirements.
- Bachelor's Degree in Information Technology or a related field of study.
- Minimum 8 years of experience
- Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems
- Handson experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management
- Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance
- Strong written and verbal communication; excels in stakeholder engagement and cross-team collaboration.
- Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs.
- Familiarity with Agile/SAFe; able to configure tools to reflect best practice delivery models and ceremonies.
Preferred Qualifications - Experience in federal/high security or multi-enclave environments.
- Experience integrating AI enabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.
Benefits- Medical - 100% company paid premiums for employees with dependent options.
- Dental and Vision
- Retirement Savings (401k) up to 4% match
- Health Savings Account (HSA), FSA and DCFSA
- Company-paid Short/Long-term disability (w/ additional supplemental options)
- Company-paid Life and AD&D (w/ additional supplemental options)
- Generous Paid Time Off and ALL 11 Federal Holidays
- Legal and Identity Protection Services
- Bonuses for certifications and reimbursement
Employee Perks:
- UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance
Company Awards- SBA 8(a) Certified
- SDVOSB
- GSA Contract Holder
- Inc. 5000
Website: E-INFOSOL.com
