Amazon

Atlassian Admin Engineer, Amazon Leo

Amazon$100K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Atlassian administration
  • Proficient in Jira, Confluence, Bitbucket, and Bamboo
  • Strong background in automation scripting
  • Experience with cross-functional team collaboration
  • Familiarity with Atlassian Data Center products preferred
  • Knowledge of DevOps practices, CI/CD processes, and Linux systems

Responsibilities

  • Act as the Subject Matter Expert for Atlassian services
  • Upgrade and support Jira, Confluence, Bitbucket, and Bamboo
  • Develop and implement customized solutions and integrations
  • Troubleshoot application and add-on integration issues
  • Optimize workflows based on user feedback and performance metrics
  • Create metrics dashboards and status reports for stakeholders
  • Install and manage plugins and extensions for Data Center products

Benefits

  • Opportunity to work in a hands-on role with top-tier technology
  • Engagement with cross-functional and global teams
  • Access to training and development opportunities
  • Work in a security-focused environment with regulatory compliance standards
  • Ability to innovate and automate workflows for enhanced productivity
Full Job Description
Amazon Leo Productivity Engineering Application Services (ALPEAS) is seeking an Atlassian Administrator to operate and improve our Tier-1 services. This role requires in-depth knowledge across the Jira, Confluence, Bitbucket, and Bamboo services along with automation scripting experience. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on our services.

Key job responsibilities

- Subject Matter Expert on all workflows end-to-end, customizations, marketplace apps, management and configuration in Atlassian.

- Upgrade, configure, operate, and support Jira, Confluence, Bitbucket, and Bamboo services.

- Develop customized solutions, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing. These solutions may require custom code development, API creation, and integration with other AWS services.

- Troubleshoot application issues and add-on integration issues in the Atlassian implementation.

- Determine ways to optimize/improve setup and workflows, as well as identify where functionality may or may not meet user requests.

- Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.

- Install, manage and administer add-ons, plugins, and extensions for Atlassian Data Center products.

- Develop process workflows for Jira including field configurations, screen schemes, permission schemes and notification schemes.

- Research, Diagnose, and Monitor performance bottlenecks.

- Write documentation and provide technical training for cross-functional teams.

A day in the life

In this role, you will function as both an Atlassian administrator and technical lead. You will operate two distinct Atlassian stacks in AWS GovCloud, develop automation for upgrades/patching/testing, and enhance observability of the systems. You will work with stakeholders and senior engineers to design and develop custom solutions and integrations between Atlassian tools and other services in a secure manner.

About the team

ALPEAS builds and operates the core productivity solutions supporting Leo's operations and engagements with business partners. Our services set the example for operational excellence and invisibly scale as the business grows, while maintaining the highest standards of security and regulatory compliance. We innovate on behalf of our customers to automate and simplify their workflows, enabling them to focus on high-value activities.

BASIC QUALIFICATIONS

- Experience working with technical and business stakeholders from global cross-functional teams

- Experience in administration of Atlassian services

- Experience with Atlassian automation/scripting

PREFERRED QUALIFICATIONS

- Experience with Atlassian Data Center products

- Experience with DevOps engineering, CICD

- Experience with Linux

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Enterprise Technology Jobs

Find similar Atlassian Admin Engineer, Amazon Leo jobs: