Associate Vice President - Student Engagement and Success

Central Washington University

• $120K — $150K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Ten years of progressively responsible experience in higher education administration or student affairs, or a master's degree plus five years' experience.
  • Ability to communicate effectively and facilitate meaningful dialogue across diverse perspectives.
  • Demonstrated capability to foster collaboration and lead with transparency and accountability.
  • Experience in developing student experiences that promote community and belonging.
  • Proven supervisory success including professional development and performance assessment.
  • High level of collegiality in collaboration across various offices within student engagement and success.
  • Experience in managing crisis situations and student conduct processes.

Responsibilities

  • Develop and implement data-informed student retention initiatives.
  • Lead collaboration across university divisions to enhance student success programs.
  • Provide strategic leadership for key student services such as Career Services and the Multicultural Center.
  • Ensure comprehensive support systems are in place for student veterans and diverse populations.
  • Advise the Vice President on divisional strategies and institutional priorities.
  • Oversee departmental budgets and resource allocation for maximum efficiency.
  • Foster a culture of accountability and high-quality service within the division.

Benefits

  • Health, dental, and vision insurance.
  • Retirement plan options.
  • Generous leave policies.
  • Tuition waiver for employees and dependents.
  • Professional development opportunities.
Full Job Description
Central Washington University is recruiting an Associate Vice President to join our Student Engagement and Success team in Ellensburg, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-basedposition, which means you get to see the lives you are impacting. We're offering a competitive salary plus the awesome CWU benefits.

The Role:

The Associate Vice President for Student Engagement and Success is a senior executive leader responsible for providing strategic vision, leadership, and oversight for a comprehensive portfolio of student engagement and student development programs that advance Central Washington University's strategic plan and commitment to student success. Serving as the Vice President's chief deputy and a member of the Student Engagement and Success executive leadership team, the AVP fosters a student-centered culture that promotes engagement, belonging, leadership development, and holistic well-being. The AVP provides strategic leadership and collaborates across the university to strengthen the student experience and positively influence student retention, persistence, and graduation. The AVP provides leadership for Career Services, the Multicultural Center, Student Leadership, Involvement & Community Engagement (SLICE), Associated Students of Central Washington University (ASCWU), the Veteran & Military-Connected Student Center, and the Office of Student Rights and Responsibilities.

Reporting to the Vice President for Student Engagement and Success, the AVP serves as a trusted strategic partner who collaborates across the university to strengthen the student experience from enrollment through graduation. The AVP leads university initiatives, develops and empowers high-performing teams, and uses assessment, data-informed decision making, and student affairs best practices to enhance student engagement, belonging, and success. The AVP represents the Vice President as delegated and assumes executive responsibility for the division in the Vice President's absence.

All employees are expected to uphold and contribute to CWU's vision, mission, and values, fostering a culture of student success and institutional excellence.

Job Duties

Develop, nurture, and implement programs, initiatives, and practices that enhance student engagement and success:
- Provides vision, direction, and expertise in the development and implementation of a data-informed retention plan.
- Collaborates with the Division of Academic Affairs, and other offices and individuals to build effective and sustainable retention and success initiatives.
- Assumes a leadership role in the development of programs that support students academically and professionally.
- Collaborates with the leadership across the division and university to support initiatives and programs that advance student success.
- Collaborates with directors across the division to build a culture of learning and professional growth.
- Leads the hiring and retention of staff within the division.

Strategic Leadership and Oversight for Student Success:
- For the offices of Career Services, Multiculture Center, Veteran's Center, Student Leadership, Involvement & Community Engagement, and Associated Students of Central Washington University, provide comprehensive strategic leadership, vision, and oversight to enhance student persistence and degree attainment by ensuring holistic support systems are in place.
- Lead efforts to provide robust career readiness resources, expand internship opportunities, and strengthen employment connections to prepare students for post-graduate success.
- Ensure students have seamless access to essential services, comprehensive support networks, and meaningful engagement opportunities, prioritizing student well-being both inside and outside the classroom to develop a sense of belonging.
- Develop and expand student leadership programs, civic engagement initiatives, and campus involvement opportunities to cultivate a culture of active participation and professional growth.
- Strengthen student advocacy and representation in university governance, empowering students to play an integral role in shaping institutional policies and campus initiatives.
- Provide tailored support for student veterans and military-connected students, facilitating their transition to university life, promoting academic achievement, and enhancing career preparedness through targeted resources and mentorship opportunities.

Executive Leadership and Strategic Oversight:
- Serves as a key advisor to the Vice President on all matters related to the Division of Student Engagement and Success, playing a critical role in shaping strategic direction and institutional priorities.
- Assumes full leadership and operational oversight of the division in the absence of the Vice President, ensuring continuity and strategic alignment.
- Leads data-informed decision-making and problem-solving, implementing best practices in student success, development, and conduct to enhance institutional effectiveness.
- Directs comprehensive assessment initiatives to evaluate and improve the impact of divisional programs, ensuring alignment with university goals.
- Builds and strengthens collaborative partnerships across the university, advancing student-centered initiatives grounded in research-backed student development, learning, and retention theories.
- Establishes, refines, and enforces policies and procedures that support student success, engagement, and conduct, ensuring clarity, consistency, and effectiveness.
- Provides strategic leadership in fostering a culture of accountability, accessibility, and high-quality service within the division to enhance student and staff experiences.
- Serves as a principal budget administrator and appointing authority, overseeing fiscal planning and resource allocation to maximize efficiency and institutional impact.
- Ensures responsible and strategic management of departmental budgets within fiscal guidelines, optimizing resources to support divisional objectives.
- Leads the development and implementation of professional development and team-building initiatives to enhance staff expertise, performance, and collaboration across the division.

Student Conduct:
- Supports the Director of Student Rights and Responsibilities in overseeing behavioral intervention and student conduct.
- Works collaboratively with the Director to administer and review the Student Conduct Code and behavioral policies.
- Supports the Director in conducting investigations, overseeing conduct cases, interpreting policy, determining interim measures, and working with the Director of Title IX/Compliance.
- Participates in oversight of the Threat Assessment Team and other teams and works with University Relations and the Office of Public Safety on communication.

Supervisor Duties
- Actively engages in recruitment and hiring new employees.
- Clearly defines performance expectations, ensures accountability, and provides ongoing informal feedback, coaching, and mentoring. Conducts formal performance evaluations.
- Ensures employees have necessary resources to meet divisional goals.
- Oversee and directs the work of staff; serves as mentor, coach and leader, and resolves complaints or issues.
- Promotes professional development opportunities.
- Develops and fosters supportive working relationships, motivation, staff retention, and engagement.
- Communicates information to staff on an ongoing basis to encourage staff engagement and to be a part of the larger university community.
- Takes corrective action in a timely manner.
- Recognizes and rewards employees for good performance.
- Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests.
- Adjust leadership style as needed to achieve results.
- Recognizes the value and actively promotes a different workforce.
- Values and encourages varying perspectives, creativity, and teamwork.
- Perform other duties as assigned.

Minimum Qualifications
  • Ten years of progressively responsible experience in higher education administration, student affairs, or a related field; or a master's degree in a related field and five years of progressively responsible experience in higher education, administration, student affairs, or a related field.
  • Demonstrated ability to communicate effectively and actively listen to facilitate meaningful dialogue, navigate differing perspectives, and address the needs and concerns of others.
  • Demonstrated ability to foster collaboration across a division, lead with transparency and accountability, and build relationships grounded in empathy, compassion, and care.
  • Proven experience developing and implementing student experiences that foster a sense of community and belonging.
  • A record of success as a supervisor, including but not limited to professional development, goal setting, and assessment of performance effectiveness.
  • Demonstrated experience of a high level of collegiality in working with varying offices within student engagement and success and across campus.
  • Experience with oversight of student conduct process, crisis management, and ability to work collaboratively with others in managing crisis and student demonstrations.
  • Demonstrated experience engaging in data-informed decision making and organizational strategic planning.
  • Experience in management and oversight of multiple complex budgets with various funding sources.
  • Demonstrated commitment to fostering a culture of collaboration, respect, and institutional excellence through leadership and engagement with students and/or colleagues.
  • OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position.
Preferred Qualifications
  • Demonstrated experience in building and implementing student success initiatives to increase student retention.
  • Experience serving as a chief deputy, associate/assistant vice president, dean, or other senior administrator with responsibility for representing an executive leader and assuming executive responsibilities in their absence.
  • Demonstrated experience leading multiple functional areas within student affairs, including student engagement, student leadership, student conduct, career services, multicultural affairs, veterans services, or related areas.
  • Successful experience with retention, persistence, graduation, and on-going success initiatives.
  • Experience with assessment of student programming.
  • Demonstrated ability to support change management.
  • Demonstrated experience in managing student conduct, Title IX, behavioral and academic misconduct.
  • Demonstrated ability to collaborate across the university on student success and retention initiatives .
  • Demonstrated participation in programs designed to promote student success.
  • A record of promoting institutional excellence in the work environment.
Competencies
  • Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules.
  • Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
  • Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
  • Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
  • Commitment to Belonging: Values the uniqueness of every individual and fosters an environment where everyone feels respected and empowered to thrive.
Don't meet every single requirement? At CWU, we're committed to creating a welcoming and genuine workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we still encourage you to apply. This could be the opportunity you're looking for!

Pay, Benefits, & Work Schedule

Salary : The Hiring Department's expected hiring range is $120,000 - $150,000 annually. Individual placement within the hiring range is based on the candidate's current experience, education, skills, and abilities related to the position. In accordance with RCW 49.58.110, th

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