Fifth Third Bancorp

Associate Trust Administrator

Fifth Third Bancorp • $54K — $111K *
Farmington Hills, MI 48025In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Diploma required, Bachelor's degree preferred.
  • Minimum of 2 years of fiduciary administration or client service experience preferred.
  • Basic knowledge of trust administration and estate planning strategies.
  • Foundational understanding of fiduciary responsibilities and tax concepts.
  • Proficiency in client service, administrative tasks, attention to detail, and communication.

Responsibilities

  • Support internal and external clients with account-related inquiries.
  • Maintain client account information and ensure accuracy.
  • Process transactions, including cash movements and check processing.
  • Monitor account activity for discrepancies and escalate issues.
  • Assist with account openings, closings, and transfers.
  • Prepare reports and gather data for client servicing needs.
  • Coordinate documentation with internal teams and external partners.

Benefits

  • Comprehensive benefits program supporting physical, financial, emotional, and social well-being.
  • Opportunities for involvement in incentive compensation plan based on performance.
  • Recognition for employee contributions to customer and community improvement.
Full Job Description

ABOUT THE ROLE:

This roleis responsible forproviding administrative and operational support for the management of fiduciary accounts. The Associate Trust Administrator partners with Trust Administrators, Trust Officers, and internal teams to support account administration, ensureaccurateprocessing, and delivera consistentand compliant client experience.

Please see below for specific responsibilities and requirements for this role.

YOUR RESPONSIBILITIES:

The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.

  • Client Service Support:Supports internal and external clients, including beneficiaries and advisors, responding to routineinquiriesandassistingwith account-related requests.

  • Account Maintenance:Maintainsclient account information, including updates to account records, statements, and client data, ensuring accuracy and completeness.

  • Transaction Processing:Supports execution of account transactions, including cash movements, check processing, and account updates, following established procedures.

  • Account Monitoring:Monitorsaccountactivity for overdrafts and exceptions, escalating issues and supporting resolution tomaintainalignment with account requirements.

  • Account Lifecycle Support:Assistswith account openings, closings, and transfers, ensuring proper documentation, asset movement, and system setup.

  • Operational and Reporting Support:Prepares reports and gathers account data to support reviews, audits, and ongoing client servicing needs.

  • Documentation and Coordination:Coordinates documentation with internal teams, external partners, and tax preparers to support account administration.

  • Collaboration and Partnership:Works closely with Trust Administrators and Officers to support day-to-day account management and client servicing.

  • Process Execution:Follows established procedures and contributes to consistent operational practices across the team.

  • Other Duties:Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team2019s and the company2019s mission.

MINIMUM REQUIREMENTS:

  • High School Diploma or equivalent required,bachelorsdegree preferred.

  • Minimum of 2 years ofdemonstratedfiduciary administration or client service experience preferred.

  • Basic knowledge of trust administration, estate planningstrategies, andincome, gift, and estate tax concepts.

REQUIRED SKILLS:

Qualified candidates willpossessafoundationaldegreeofproficiency(typically from2yearsof work or practical experience), in:

  • Client Service:Ability to support client and partner interactions in a professional and responsive manner.

  • Administrative Support:Ability to manage account documentation, transactions, and operational processes with accuracy.

  • Fiduciary Awareness:Foundational understanding of trust administration, estate planning concepts, and fiduciary responsibilities.

  • Attention to Detail:Ability tomaintainaccuraterecords, monitoraccountactivity, and ensure completeness of work.

  • Communication:Effective written and verbal communication skills when interacting with clients, partners, and internal teams.

Please refer to the Skills for Success section to learn how to stand out as an applicant.

SKILLS FOR SUCCESS:

Qualified candidates willpossessafoundationaldegree ofproficiency(typically from1-2yearsof work or practical experience), in:

  • Accountability and Teamwork:Operateseffectively in an environment that balances individual accountability with team-based performance.

  • Interpersonal Communication:Demonstratesstrong interpersonal skills, including clear verbal and written communication.

  • Problem Solving and Analysis:Uses sound judgment and basic analytical skills toidentifyissues and support resolution.

  • Collaboration:Works effectively with professionals across multiple disciplines to support client service delivery.

  • Professional Presence:Maintainsa professional presence in interactions with clients, partners, and internal stakeholders.

  • Client Focus:Demonstratesa commitment to delivering high-quality service in a fast-paced, team-oriented environment.

DOING THE RIGHT THING:

Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets 2D including you.

Associate Trust Administrator

Total Base Pay Range 54,400.00 - 111,500.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner.

About Fifth Third Bancorp

Fifth Third Bancorp is a diversified financial services company, that specializes in small business, retail banking, investments, and mortgage.

Fifth Third Bancorp Careers

Join the vibrant team at Fifth Third Bancorp, a leading financial services company that values innovation, leadership, and diversity. As part of our commitment to professional growth and excellence, we offer a range of job opportunities that empower you to advance your career while contributing to the financial success of our clients. Work You’ll Do At Fifth Third Bancorp, you’ll be part of a culture that cherishes innovation and strategic thinking. Our team is dedicated to providing outstanding financial solutions to individuals and businesses alike. By joining us, you will collaborate with some of the industry’s most talented professionals, using your skills to influence positive change and drive efficiency. Explore a variety of career paths in areas such as finance, technology, customer service, and risk management. Whether you are looking for a full-time position, an internship, or leadership roles, Fifth Third Bancorp offers a dynamic environment where your career can flourish. Innovative Work Engage in projects that harness cutting-edge technology and innovative financial practices. At Fifth Third Bancorp, your work will directly impact our mission to improve lives and contribute to the economic stability of the communities we serve. Our team’s collaborative efforts lead to groundbreaking solutions, setting new standards in the financial industry. Be Part of a Great Team Fifth Third Bancorp is not just a company; it’s a community. Here, diversity and inclusion are at the core of our employment philosophy, ensuring every team member’s voice is heard and valued. We offer diversity training programs that enhance our understanding and appreciation of various perspectives, fostering an inclusive workplace. Future-Proof Your Career With Fifth Third Bancorp, you are set on a path of continuous professional development. Benefit from comprehensive benefits, mentorship, and networking opportunities that propel your career forward. Our leadership is committed to your success, providing support and guidance as you navigate through your career milestones. Stay Connected Join Our Team Discover the array of job opportunities at Fifth Third Bancorp by exploring positions that match your skills and interests. We are constantly hiring creative, curious, and motivated individuals who are ready to make a significant impact. Check out our current openings and find where you fit into our exceptional team. Keep Up to Date Stay informed with the latest career tips, industry insights, and professional growth opportunities available at Fifth Third Bancorp. Our careers blog is a resource for potential and current employees, offering valuable information to enhance your work experience and expand your knowledge base. Job Alert Emails Customize your experience by subscribing to receive job alerts, news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Fifth Third Bancorp. At Fifth Third Bancorp, we are more than just a bank. We are a place where careers are nurtured, achievements are celebrated, and diversity is embraced. Are you ready to take the next step in your professional journey? Join us and be part of something great.
Learn more about Fifth Third Bancorp
Size
19,247 employees
Market Cap
$22.3 billion
Industry
Finance & Insurance
Net Income
$1.4 billion
Founded
1858
5 Year Trend
+4.4%
NASDAQ
FITB
* Ladders Estimates

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